Jennifer Flippin
Christiansburg,VA
Summary
Dedicated Director of Social Services with expertise in client advocacy, discharge planning and focus on client psychosocial well being. Proven success in enhancing resident well-being and mentoring staff to deliver high-quality social services.
Overview
4
4
years of professional experience
4
4
years of professional experience
Work History
Director of Social Services
Kroontje Health Care Center
Blacksburg, VA
02.2022 - Current
- Developed and implemented social service programs to enhance resident well-being.
- Collaborated with healthcare professionals to coordinate comprehensive care plans.
- Conducted needs assessments to identify gaps in services and resources.
- Trained and mentored staff on best practices in social services delivery.
- Advocated for residents' rights while navigating complex regulatory frameworks.
- Established partnerships with community organizations to expand resource availability.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Led multidisciplinary teams to design and execute comprehensive social services plans, meeting varied needs of community.
- Mentored junior staff members, contributing to their professional development within the field of social services.
Education
Bachelor of Arts - Social Work
Pfeiffer College (University)
Misenheimer, NC05-1981
Skills
- Written and verbal communication
- Client needs assessments
- Client advocacy
- Interviewing skills
- Teamwork and collaboration
- Problem-solving
- Multitasking
- Excellent communication
- Active listening
- Professionalism
- Staff training
- Crisis intervention
- Risk management
- Case management