Shondell King-Gittens
Allentown,PA
Summary
Accomplished Healthcare Coordinator with significant experience in case management and healthcare management. Skilled in developing tailored treatment plans and leading multidisciplinary teams to improve client outcomes. Proven ability to foster collaboration and enhance care continuity, empowering clients to achieve their mental health goals.
Overview
14
14
years of professional experience
Work History
Treatment Plan therapist
Haven House
Allentown, Pennsylvania
06.2024 - 05.2026
- Conducted individual therapy sessions to empower clients in managing emotional and mental challenges.
- Developed personalized treatment plans to meet client needs and goals.
- Facilitated group therapy sessions to enhance communication and interpersonal skills.
- Utilized cognitive-behavioral techniques to support client progress and coping strategies.
- Guided clients in developing coping skills for effective symptom management of mental illness.
- Documented client interactions to ensure compliance with agency policies and facilitate ongoing treatment.
Supervisor Care coordinator
Brooklyn
Brooklyn, New York
03.2021 - 02.2024
- Coordinated intensive care for individuals with SMI, ensuring continuity of medication management and therapy.
- Monitored hospital alerts, facilitating transitional care follow-up to minimize readmissions.
- Led case conferences with psychiatrists, therapists, and clinical teams to align individualized care plans.
- Supported clients in navigating healthcare systems to enhance treatment compliance.
- Facilitated communication between departments to enhance collaboration and resolve issues.
Veteran Care Coordinator
EAC
Brooklyn, New York
06.2017 - 02.2020
- Delivered clinical assessments and case management for veterans in court program, ensuring appropriate support and services.
- Prepared compliance reports for judicial review, collaborating effectively with attorneys and court staff to ensure accurate documentation.
- Provided ongoing counseling for outpatient rehab clients, facilitating safety and anger management sessions.
- Coordinated toxicology screenings and communicated results to legal teams, facilitating informed decision-making for veteran cases.
- Connected clients to substance use treatment programs and community resources.
Vocational Counselor
Praxis
Brooklyn, New York
06.2016 - 02.2019
- Conducted assessments and gathered cultural, educational, and demographic data for tailored service plans.
- Referred clients to treatment agencies, legal resources, and educational programs to enhance quality of life.
- Developed structured programming that aligned praxis operations with client objectives, enhancing service delivery.
- Prepared weekly reports on program activities and outcomes, providing stakeholders with insights for continuous improvement.
Vocational Rehabilitation Counselor
Universal Rehabilitation
Bethlehem, Pennsylvania
08.2012 - 08.2016
- Conducted vocational assessments and screenings to identify strengths and barriers for mandated program participants.
- Administered and interpreted aptitude, interest, and work sample tests to support tailored vocational evaluations.
- Provided ongoing vocational counseling and career exploration support to enhance participant readiness.
- Delivered job placement services, tracking participant progress and adjusting strategies to meet employment goals.
- Maintained comprehensive case files to document participant progress and outcomes.
- Participated in case conferences, team meetings, and workshops to improve service delivery.
Education
Masters of Social Work - Clinical Social Work
Moravian University
Bethlehem, PA05-2026
Bachelor of Arts - Psychology
Touro College
New York, NY06-2014
Skills
- Treatment planning
- Cognitive-behavioral techniques
- Case management
- Group facilitation and therapy
Timeline
Treatment Plan therapist
Haven House
06.2024 - 05.2026
Supervisor Care coordinator
Brooklyn
03.2021 - 02.2024
Veteran Care Coordinator
EAC
06.2017 - 02.2020
Vocational Counselor
Praxis
06.2016 - 02.2019
Vocational Rehabilitation Counselor
Universal Rehabilitation
08.2012 - 08.2016
Masters of Social Work - Clinical Social Work
Moravian University
Bachelor of Arts - Psychology
Touro College