Shondrae Robinson
Canton ,MS
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Seasonal Learning Trainer position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Learning Ambassador
Amazon
08.2022 - Current
- Created, collected and recorded data on AA’s progress.
- Motivated students to learn new roles
- Cross-trained up to 6 AA’s off the area of Decant.
- Make sure they are trained properly and aware of what is going on at any given time.
- Answer any questions the AA may have about the process of Decant and other rolled they may hope to learn.
Team Leader
Popeyes® Louisana Kitchen
08.2018 - 11.2022
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Positioned as go-to person for up to 6 staff members, troubleshooting complex administrative and training issues promptly.
Education
High School Diploma - N/A
Canton Public High School
Canton, MS05.2017
N/A - Criminal Justice
Holmes Community College
Goodman, MS08.2017
Skills
- Quality Assessments
- Administrative Staff Coordination
- Learning and Development
- Persuasive Selling
- Product Education
- Coupon Handouts
- Company Policy Compliance
- Dependable and Cooperative
- Group Learning
- Communication skills
- Microsoft and Apple technology
- Word Processing
- E-Learning
- Demonstrator Training
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Learning Ambassador
Amazon
08.2022 - Current
Team Leader
Popeyes® Louisana Kitchen
08.2018 - 11.2022
High School Diploma - N/A
Canton Public High School
N/A - Criminal Justice
Holmes Community College
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