Shondy Guerrier
Delray Beach
Summary
Dynamic and dedicated food service professional with experience at The Boca Raton Resort and Club. Proven ability to enhance customer satisfaction through attentive service and effective communication. Skilled in table resetting and dining room assistance, consistently ensuring a seamless dining experience while collaborating with team members to exceed guest expectations.
Overview
1
1
year of professional experience
Work History
Food Runner
The Boca Raton Resort and Club
10.2024 - Current
- Greeted customers and provided outstanding customer service.
- Offered product samples, answered questions and helped customers find items.
- Established rapport with customers by providing friendly and attentive service.
- Assisted with bussing tables and cleaning up spills.
Server Assistant
The Boca Raton Resort and Club
10.2024 - Current
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Assisted with dining room set up prior to and after service period.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
Education
Associate of Arts -
Palm Beach State College
Boca Raton09-2027
High School Diploma -
Spanish River Community High School
Boca Raton05-2023
Skills
- Table resetting
- Foodservice
- Dining room assistance
- Table service
Timeline
Food Runner
The Boca Raton Resort and Club
10.2024 - Current
Server Assistant
The Boca Raton Resort and Club
10.2024 - Current
Associate of Arts -
Palm Beach State College
High School Diploma -
Spanish River Community High School
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