Shonna Craft
Healthcare
Atlanta,GA
Summary
Dedicated healthcare professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced in both the clinical and administrative aspects of a healthcare setting. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Medical Affairs Scheduler & Coordinator
Community Healthcare Network
08.2017 - Current
- Scheduling of monthly staff clinicians coverage inclusive of PTO, CME, Saturday coverage and on on-call schedule coverage
- Assist in coordination and scheduling of clinician training for prenatal, HIV, IUD and pediatric services as part of the onboarding process
- Coordinate continuous, internal and external, education training for staff clinicians
- Assist Medical Affairs Operations Manager with the on-boarding of new clinicians
- Provide scheduling support related to the orientation of all new medical affairs employees
- Communicate with providers to confirm preferred schedules
- Provide ongoing office and staff support for the Department of Medical Affairs
- Perform other related duties as assigned
- Assist with payroll approval and timecard adjustments for staff clinicians
- Point of contact for clinician call outs
- Updates and maintains clinician staff schedules via eCW, Ability SmartForce, MAP Communications, and company portal
- Coordinates with center leadership teams regarding clinician schedules
- Develops and maintains on-call work schedule
Senior Medical Assistant
CityMD Urgent Care
06.2014 - 08.2017
- Took advantage of opportunities for continuing education and performance improvement activities
- Trained and supervised new and seasoned medical assistants
- Determined medical assistants training needs to produce continuous development plans
- Prepared exam rooms and assisted providers with medical procedures
- Provided administrative and medical support for multi-physician practice
- Performed electrocardiograms and phlebotomy in accordance with provider orders
- Collected and documented patients blood pressure,temperature, height and weight
- Scheduled appointments and handled referrals for patients
- Provided pre and post operative care
- Obtained medical history, symptoms and allergies from over 25 patients daily
- Prepared medications as directed by a physician
- Collected, labeled and transported all laboratory specimens
- Monitored supply levels and submitted weekly replenishment orders
Medical Assistant
CityMD Urgent Care
12.2013 - 06.2014
- Performed administrative and medical support for multi-physician urgent care practice
- Prepared exam rooms and assisted providers with medical procedures
- Monitored expiration of medical supplies and medications
- Performed electrocardiograms and phlebotomy in accordance with provider orders
- Collected and documented patients blood pressure,temperature, height and weight
- Obtained medical history, symptoms and allergies from over 25 patients daily
- Provided pre and post operative care
- Collected, labeled and transported all laboratory specimens
- Monitored supply levels and submitted weekly replenishment orders
Phlebotomy Intern
Jacobi Medical Center
08.2013 - 11.2013
- Performed venipunctures for geriatric, adult and pediatric patients
- Collected, labeled, processed and transported all blood specimens to laboratory Performed laboratory computer operations
- Prepared, processed and stored patient specimens and samples
- Utilized standard procedures for maintenance of positive patient identification
- Performed other duties as assigned
Education
Bachelor of Science - Business Administration Healthcare Administration
Western Governors University
Online02.2027
Medical Assistant Certificate -
SUNY Bronx Educational Opportunity Center
Bronx, NY10.2013
HS Diploma -
Richard R Green High School
New York, NY06.2001
Skills
- Organization and Time Management
- Software Applications
- Data Entry Software
- Critical Thinking
- EMR Systems
- Staff Leadership
- Mail Systems
- Training Procedures
- Patient Admission
- Team Member Development
- Teamwork and Collaboration
- Employee Timesheet Processing
Timeline
Medical Affairs Scheduler & Coordinator
Community Healthcare Network
08.2017 - Current
Senior Medical Assistant
CityMD Urgent Care
06.2014 - 08.2017
Medical Assistant
CityMD Urgent Care
12.2013 - 06.2014
Phlebotomy Intern
Jacobi Medical Center
08.2013 - 11.2013
Bachelor of Science - Business Administration Healthcare Administration
Western Governors University
Medical Assistant Certificate -
SUNY Bronx Educational Opportunity Center
HS Diploma -
Richard R Green High School
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