Shonnette Jerusal
Peoria,AZ
Summary
Seasoned Multi-Unit General Manager with a proven track record at SSP America, enhancing sales growth though effective staff development and operations management. Expert in policy administration and employee engagement, I excel in driving teams towards excellence in service and profitability, embodying both leadership and strategic planning skills.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Multi-Unit General Manager
SSP America
Phoenix, AZ
05.2022 - Current
- Managed busy and highly popular restaurant with professional, well-trained staff.
- Monitored daily operations to ensure adherence to established policies and procedures.
- Ensured compliance with health, safety and sanitation standards.
- Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
General Manager
Kneaders Bakery
Phoenix, AZ
01.2020 - 05.2022
General Manager
SSP America
Phoenix, AZ
09.2018 - 02.2020
Bakery Department Manager
Albertsons
Woodstock, IL
05.2002 - 08.2016
Restaurant General Manager
Sizzler Restaurant
Las Vegas, NV
05.1987 - 05.2000
Education
UNLV
Las Vegas, NVSkills
- Sales growth
- Staff development
- Employee engagement
- Training and mentoring
- Operations management
- Policy administration
Certification
- servsafe
Timeline
Multi-Unit General Manager
SSP America
05.2022 - Current
General Manager
Kneaders Bakery
01.2020 - 05.2022
General Manager
SSP America
09.2018 - 02.2020
Bakery Department Manager
Albertsons
05.2002 - 08.2016
Restaurant General Manager
Sizzler Restaurant
05.1987 - 05.2000
- servsafe
UNLV
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