Summary
Overview
Work History
Education
Skills
Timeline
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Shonni Two Crow

Billings,MT

Summary

Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.

Overview

3
3
years of professional experience
2026
2026
years of post-secondary education

Work History

Barista

City Brew
Billings, MT
07.2025 - Current
  • Prepared and served high-quality coffee beverages to customers daily.
  • Maintained cleanliness and organization of the coffee shop environment.
  • Operated espresso machines and brewing equipment efficiently.
  • Assisted in training new baristas on beverage preparation techniques.
  • Collaborated with team members to ensure smooth daily operations.

Cashier/Busser

Pizza Ranch
Billings, MT
01.2025 - 07.2025
  • Managed cash register operations, ensuring accurate cash handling and balance at shift end.

  • Operated point-of-sale system to process payments and refunds.
  • Resolved customer inquiries and complaints in a friendly manner.
  • Accepted cash and credit card payments, issued receipts and provided change.

Waitress

Guadalajara Mexican Restaurant
Havre, Montana
06.2023 - 11.2024
  • Provided friendly and efficient service to enhance customer dining experiences.
  • Took accurate orders and communicated them clearly to the kitchen staff.
  • Assisted in maintaining a clean and organized dining area for guests.
  • Assisted other wait staff members in times of heavy customer traffic.
  • Maintained a clean work station by restocking supplies, wiping down counters.

Education

High School Equivalency Test
Billings, MT

Skills

  • Customer service
  • Order accuracy
  • Food safety practices
  • Point-of-sale operation
  • Team collaboration
  • Time management
  • Problem solving
  • Effective communication
  • Attention to detail
  • Work ethic
  • Stress management

Timeline

Barista

City Brew
07.2025 - Current

Cashier/Busser

Pizza Ranch
01.2025 - 07.2025

Waitress

Guadalajara Mexican Restaurant
06.2023 - 11.2024

High School Equivalency Test
Shonni Two Crow