Shonte Schooler

Round Rock,TX

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

years of professional experience

Work History

Cosmetic Sales Advisor /Cosmetic Area Manager

Macy's Department Store

New York, NY

05.2015 - 06.2024

Analyzed sales data to identify trends and areas of improvement, providing insightful reports to the sales team for strategic planning.
Enhanced team productivity by providing training and support to new sales associates, ensuring a smooth integration into their roles.
Managed a comprehensive database of customers and prospects to track opportunities, follow-ups, and account history.
Planned and directed staff training and performance evaluations.
Attended sales training camp and brought best practices leadership back to company.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Achieved or exceeded company-defined sales quotas.
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.

Cosmetic Consultant

Ulta Beauty Inc.

Rego Park, New York

02.2013 - 05.2015

Bolstered customer retention by creating and relaying unique discount options and inspiring interest in new product lines.
Scheduled customer appointments and rearranged individual time slots to meet demand.
Professionally applied makeup to clients for productions and performances.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Built customer loyalty and retention by delivering excellent shopping experiences.
Taught makeup classes, helping students gain in-depth knowledge of various products and uses.
Developed strong rapport with customers and created positive impression of business.
Maintained inventory levels by conducting regular stock checks and placing orders as needed, ensuring optimal product availability.
Participated in ongoing training sessions to enhance product knowledge and stay current on industry best practices.

Education

Certified Medical Assistant -

Stepful

05-2026

BLS Certified - undefined

American Red cross

Licensed Esthetician -

Christine Valmy School of Esthetics

Manhattan , NY

03-2012

High School Diploma - undefined

Hillcrest High School

Jamaica, NY

06-2011

Skills

Professional demeanor
Problem-solving aptitude
Inventory management
Customer retention
Analytical thinking
Conflict resolution

Task prioritization
Customer engagement
Adaptability and flexibility
Organizational skills
Active listening
Teamwork and collaboration

Timeline