Shontia Lowe
Washington,US
Summary
Flexible and hardworking with the drive to succeed. My objective is to obtain a career opportunity in a stable work environment where I can strongly display my great communicative abilities, physical stamina, and creativity while displaying how I will provide fulfillment while contributing to a company's growth.
Overview
7
7
years of professional experience
Work History
Leasing Consultant
Donaldson Group
Washington, D.C.
01.2024 - Current
- Oversaw daily operations, maintenance, and administration of various properties.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Monitored competition in local markets to identify trends in pricing or amenities offered by competing properties.
- Conducted background checks on applicants.
- Tracked leads using CRM software and followed up with interested parties.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Assistant Teacher
KIPP DC WEBB CAMPUS
Washington, D.C.
08.2023 - 01.2024
- Fostered inclusive learning environment, adapting teaching methods to diverse student needs and collaborating with teachers to enhance classroom dynamics
- Assisted classroom teacher in developing and implementing lesson plans.
- Remained calm and patient in student interactions to support individual growth and development.
- Encouraged positive behavior with rewards and incentives.
- Collaborated with other staff members to ensure student success.
- Built and strengthened positive relationships with students, parents and teaching staff.
Dedicated Aide
KIPP DC WEBB CAMPUS
Washington, D.C.
04.2022 - 08.2023
- Provided emotional support to struggling students through one-on-one conversations.
- Developed relationships with parents and guardians of assigned students providing them with updates on their child's progress throughout the year.
- Implemented positive reinforcement strategies when appropriate to encourage desired behaviors from students.
- Collaborated with teachers and staff to develop individualized instruction plans for students.
- Enhanced student learning and promoted personal skills, confidence, and creativity.
- Escorted students between classes, activities, field trips. as needed.
- Provided guidance to students on academic, behavioral, and social issues.
Leasing Consultant
Oxford Manor Apartments- Enterprise Property Management
Washington, D.C.
09.2021 - 04.2022
- Manage unit tours and work orders efficiently
- Guide prospective residents through application steps, ensuring smooth transitions
- Create and manage work order tickets, addressing tenant needs
- Foster positive relationships with applicants and residents, facilitating a welcoming community atmosphere
- Coordinate with maintenance team on work orders
- Meticulously prepare units for viewing, conduct thorough tours
- Maintain accurate records in Yardi system for seamless property management
- Managing signing of lease agreements, optimized leasing process, resulting in higher occupancy rates and improved resident satisfaction
Compliance Specialist
Henson Ridge Townhomes- Edgewood & Vantage Property Management
Washington, D.C.
12.2019 - 07.2021
- Prepare and file compliance records
- Strong communication with government agencies
- Conduct accurate annual and interim re-certifications and rent changes within established time frames
- Maintains accurate and up-to-date tenant files, uploading all paperwork to client records in OneSite
- Engaged with families to offer resources and referrals for rental assistance other services (i.e.
- Food, clothing, and utility)
Technology Internship
KIPP DC
Washington
06.2018 - 08.2019
- Helped prepare chrome-books and other necessary electronics for students for the following school year
Education
Bachelor of Science - Human Services
Old Dominion University
Norfolk, VA05-2025
High School Diploma -
KIPP DC College Preparatory
Washington, DC06.2018
Skills
- Organizational
- Communication
- Interpersonal Skills
- Physical Stamina
- Creativity
- Microsoft Word
- Microsoft Excel
- File Management
- Customer Service
- Student Support
- Critical Thinking
- Conflict Resolution
- Administrative support
References
Tijuana Chestnut, Donaldson Group, tchestnut@donaldsonmgt.com, 2029257994
Languages
English, Native
Timeline
Leasing Consultant
Donaldson Group
01.2024 - Current
Assistant Teacher
KIPP DC WEBB CAMPUS
08.2023 - 01.2024
Dedicated Aide
KIPP DC WEBB CAMPUS
04.2022 - 08.2023
Leasing Consultant
Oxford Manor Apartments- Enterprise Property Management
09.2021 - 04.2022
Compliance Specialist
Henson Ridge Townhomes- Edgewood & Vantage Property Management
12.2019 - 07.2021
Technology Internship
KIPP DC
06.2018 - 08.2019
Bachelor of Science - Human Services
Old Dominion University
High School Diploma -
KIPP DC College Preparatory