Shontika Liggens
Oklahoma City,OK
Summary
Proven track record in enhancing customer experience and streamlining operations, evidenced by my role at SUBWAY® Restaurants. Skilled in food preparation and maintaining high cleanliness standards, I excel in teamwork and problem-solving, significantly improving service speed. Demonstrated reliability in managing tasks and leading teams to achieve operational excellence.
Overview
7
7
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
03.2024 - Current
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Collaborated with team members to maintain a smooth workflow during busy hours.
Shift Leader
Jimmy Johns
06.2019 - 03.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Cook
Sonic
03.2018 - 09.2020
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Education
High School Diploma -
Seeworth Academy
Oklahoma City, OK2012
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Cleaning and organization
- Reliability and punctuality
- Food Preparation
Timeline
Sandwich Artist
SUBWAY®Restaurants
03.2024 - Current
Shift Leader
Jimmy Johns
06.2019 - 03.2024
Cook
Sonic
03.2018 - 09.2020
High School Diploma -
Seeworth Academy
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