Darnisha Amboree
Austin,TX
Summary
Operations executive with 10 + years of experience leading multi-site fertility and specialty healthcare organizations through rapid growth, operational transformation, and financial performance improvement. Expertise in scaling clinics, improving patient access and provider productivity, optimizing labor models, driving EBITDA, and leading cross-functional teams across clinical and business operations. Trusted executive partner to physicians and C-suite leaders with a proven record of building high-performing teams and improving patient outcomes.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Vice President, Operations | Clinical Excellence
Kindbody
Austin, TX
09.2025 - Current
- Lead operations across multiple fertility markets with full accountability for operational performance, staffing strategy, patient experience, and financial outcomes.
- Standardized clinical workflows across regional clinics, improving operational consistency and reducing treatment delays.
- Improved EBITDA by 13%, increasing profitability from 7% to 20%
- Increased provider utilization by 15% by strategic implementation of scheduling hours.
- Partner with executive leadership to support market expansion, service line growth, and physician alignment.
- Managed a regional P & L of $8 million, driving financial performance through operational efficiencies, and disciplined expenses management.
Regional Director, Operations
Kindbody
Austin, TX
06.2024 - 09.2025
- Managed regional P&L across multiple sites while driving operational improvements and profitability.
- Led practice leaders through performance management, workforce planning, budgeting, and continuous improvement initiatives.
- Increased operational consistency through standardized best practices, leadership development, and cross-functional collaboration.
- Developed regional growth strategies supporting market expansion and improved patient experience.
Clinic Director
Kindbody
Austin, TX
04.2024 - 06.2024
- Directed all clinic operations to ensure exceptional patient care, regulatory compliance, operational efficiency, and achievement of financial and quality performance.
- Managed clinic financial performance, including P&L accountability, budgeting, labor optimization, productivity metrics, and revenue growth while maintaining high-quality patient outcomes.
- Partnered with executive leadership and physicians to improve provider productivity, monitor key performance indicators, and drive continuous operational improvement.
- Optimized patient access and clinical workflows by improving scheduling, reducing treatment delays and increasing patient conversion.
- Lead multidisciplinary teams.
Practice Manager
Kindbody
Austin, TX
04.2022 - 04.2024
- Directed daily operations of a high-volume fertility practice, ensuring exceptional patient care, operational efficiency, regulatory compliance, and achievement of financial and clinical performance goals.
- Oversaw clinic financial operations, including budget management, labor optimization, revenue cycle performance, inventory control, and expense management to improve profitability.
- Optimized patient access and clinic workflows by improving scheduling, referral management, insurance verification, and phone call answer rates.
- Built and maintained strategic relationship with referring providers, employer partners, and community stakeholders.
Front Desk Host / Practice Coordinator
Kindbody
Austin, TX
06.2021 - 04.2022
- Served as the first point of contact for patients, delivering an exceptional patient experience by managing check-in/check-out, appointment scheduling, and compassionate communication.
- Coordinated patient access and scheduling for consultations, monitoring appointments, procedures, and follow-up visits while optimizing provider templates and clinic capacity.
- Verified insurance benefits and obtained prior authorizations, ensuring accurate patient registration, financial clearance, and timely resolution of converge issues.
- Managed front-office operations, including answering high-volume phone calls, responding to patient inquires, collecting payments, balancing daily transactions, and supporting operational workflows to improve efficiency and patient satisfaction.
Clinic Operations & Growth Manager
Eastern Harmony Clinic
Houston, TX
09.2014 - 06.2021
- Directed daily operations of a fertility-focused acupuncture practice, overseeing patient scheduling, office administration, staff coordination, vendor management, and compliance to ensure efficient clinic operations.
- Managed patient intake, insurance verification, billing coordination, and financial processes while delivering a compassionate, high-touch patient experience throughout the fertility journey.
- Established and maintained referral networks with fertility clinics, OB/GYN's, and healthcare providers to increase patient acquisition and support collaborative care.
- Analyzed operational and marketing performance metrics to identify growth opportunities, improve retention, and support sustainable practice growth through data-driven decision-making.
Education
Medical Assistant Diploma - Health Administration
Remington College
Houston, TX04-2010
Skills
- Multi-site Operations
- Fertility Clinic Growth
- P & L Management
- Operational Excellence
- Physician Partnerships
- Market Expansion
- KPI Development
- Innovation and Creativity
- Patient Access & Conversion
- Workforce Optimization
- Revenue Cycle
- Regulatory Compliance
- Change Management
- Inventory & Supply Management
- Performance Improvement
- Time management abilities
- Problem-Solving
- Adaptability and Flexibility
- Team Leadership
- Business Management
- Multitasking
- Logistics
Certification
CPR/BLS, OSHA AND HIPAA certifications
Timeline
Vice President, Operations | Clinical Excellence
Kindbody
09.2025 - Current
Regional Director, Operations
Kindbody
06.2024 - 09.2025
Clinic Director
Kindbody
04.2024 - 06.2024
Practice Manager
Kindbody
04.2022 - 04.2024
Front Desk Host / Practice Coordinator
Kindbody
06.2021 - 04.2022
Clinic Operations & Growth Manager
Eastern Harmony Clinic
09.2014 - 06.2021
Medical Assistant Diploma - Health Administration
Remington College