Shounta Gardner
Dallas
Summary
Dynamic retail professional with a proven track record at Murphy USA, excelling in team leadership and customer relations. Enhanced service delivery through effective staff training and implemented inventory management practices, achieving significant improvements in product availability. Skilled in problem-solving and committed to fostering a results-driven environment.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Dollar Tree
McComb, MS
08.2024 - 10.2025
- Assisted in managing store operations, ensuring adherence to company policies and procedures.
- Coordinated staff schedules, optimizing labor resources for peak hours and events.
- Trained new employees on operational standards and customer service protocols.
- Monitored inventory levels, facilitating timely restocking of shelves and displays.
Assistant Manager Moved to Manager
Murphy USA
McComb, MS
05.2021 - 03.2024
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained and mentored team members to enhance service delivery and operational efficiency.
- Implemented inventory management practices, reducing stock discrepancies and improving product availability.
- Developed and maintained strong customer relationships, enhancing loyalty and satisfaction rates.
Dietary Assistant
WINDSOR GARDENS
Dallas, TX
09.2019 - 08.2020
- Assisted in meal preparation, ensuring adherence to dietary guidelines and resident preferences.
- Maintained cleanliness and organization of kitchen and dining areas to meet health standards.
- Supported dietitian by documenting resident feedback on meals for continuous improvement.
- Collaborated with nursing staff to address dietary needs and restrictions for residents.
Assistant Manager
Dollar General
McComb, MS
05.2015 - 08.2019
- Resolved customer inquiries and complaints, enhancing overall shopping experience.
- Implemented loss prevention strategies, reducing shrinkage through vigilant monitoring and staff training.
- Conducted regular safety audits, ensuring compliance with health regulations and store safety standards.
- Analyzed sales data to identify trends, supporting strategic planning for promotions and merchandising efforts.
Education
High School Diploma -
Gulfport Jobs Crops Central
Gulfport, MS07-2005
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Team motivation
- Staff training and development
- Staff supervision
- Task delegation
- Goal setting
- Staff management
- Workload management
- Retail operations
- Team building
- Employee scheduling
- Recruiting and interviewing
- Sales strategies
- Customer relationship management (CRM)
- Sales growth
- Sales reporting
Timeline
Assistant Manager
Dollar Tree
08.2024 - 10.2025
Assistant Manager Moved to Manager
Murphy USA
05.2021 - 03.2024
Dietary Assistant
WINDSOR GARDENS
09.2019 - 08.2020
Assistant Manager
Dollar General
05.2015 - 08.2019
High School Diploma -
Gulfport Jobs Crops Central