Shounte Gaines
Mount Vernon,NY
Summary
my extensive experience as an EMT-basic has honed my ability to remain calm and efficient under pressure. Coupled with background as an OTR-Driver. I possess a unique understanding of logistics and timely operations. This dual expertise allows me to anticipate potential issues and proactively manage resources effectively. I am adept at multitasking and prioritizing urgent situations, ensuring seamless communication. my strong organizational skills are crucial for maintaining accurate records and coordinating complex schedules. I am highly motivated to contribute my skills to your dispatch team. I am confident that my background provides a significant advantage in this role. my commitment to operational excellence will ba a valuable asset to your organization.
Overview
8
8
years of professional experience
Work History
Driver
Quick International
Queens, NY
09.2025 - Current
- Delivered timely and safe transportation of goods to various locations.
- Conducted routine vehicle inspections to ensure compliance with safety regulations.
- Maintained accurate logs of mileage, fuel consumption, and delivery schedules.
- Assisted in training new drivers on company policies and safety protocols.
- Implemented efficient route planning to improve delivery times and reduce costs.
- Coordinated with dispatch team to optimize logistics and address delivery issues promptly.
- Mentored junior drivers on best practices for customer service and vehicle operation.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
OTR Truck Driver
Gaines Express Hauling Llc
Mount Vernon, NY
05.2021 - 11.2024
- Operated long-haul trucks adhering to safety regulations and DOT compliance standards.
- Managed route planning to optimize fuel efficiency and delivery timelines.
- Conducted routine vehicle inspections, identifying maintenance needs to ensure operational readiness.
- Maintained accurate logs of hours driven, cargo transported, and mileage for reporting purposes.
- Communicated effectively with dispatch teams regarding traffic conditions and delivery status updates.
- Resolved customer inquiries and issues promptly to maintain service quality and satisfaction levels.
- Made sure that deliveries were on time for scheduled appointments.
- Inspected vehicle before and after every trip and conducted minor repairs.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Increased on-time deliveries by planning efficient routes and maintaining regular communication with dispatch teams.
EMT-Basic
Citywide Ambulance
The Bronx, NY
05.2018 - 07.2021
- Provided emergency medical care to patients in pre-hospital settings during critical situations.
- Collaborated with paramedics to ensure effective patient transport and care continuity.
- Conducted thorough assessments of patient conditions to determine necessary interventions.
- Maintained accurate and detailed patient care reports for compliance and continuity of care.
- Operated and maintained medical equipment, ensuring readiness for emergency response.
- Evaluated patient histories to assess and prioritize levels of care.
Education
High School Diploma -
Mount Vernon High School
Mount Vernon, NY06-2005
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Punctuality
- Loading and unloading
- Safety protocols
- Vehicle inspection
- Log keeping
Timeline
Driver
Quick International
09.2025 - Current
OTR Truck Driver
Gaines Express Hauling Llc
05.2021 - 11.2024
EMT-Basic
Citywide Ambulance
05.2018 - 07.2021
High School Diploma -
Mount Vernon High School