Shraddhaben Patel
Cumming,GA
Summary
Proven Pharmacy Technician with a track record of enhancing workflow and customer loyalty at WALMART through expert medication dispensing and problem-solving skills. Excelled in team collaboration and confidentiality, significantly improving service quality. Demonstrated leadership as Cashier Team Lead at DANS PACKAGE STORE, mastering customer interactions and transactions with precision and care.
Overview
4
4
years of professional experience
Work History
Pharmacy Technician
WALMART
04.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
Cashier Team Lead
DANS PACKAGE STORE
01.2021 - 12.2024
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
Education
High School Diploma -
V S NURSING HOSPITAL
INDIA05-2018
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance verification
- Prescription filling
- Patient confidentiality
- Medication dispensing
Languages
English
Full Professional
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Pharmacy Technician
WALMART
04.2022 - Current
Cashier Team Lead
DANS PACKAGE STORE
01.2021 - 12.2024
High School Diploma -
V S NURSING HOSPITAL
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