Shubila Barongo
Dublin
Summary
Accomplished Leasing Consultant with excellent abilities in customer service, telephone etiquette and issue response. Detailed knowledge of Columbus rental market for multifamily properties and impressive financial management skills.
Overview
9
9
years of professional experience
Work History
Apartment Leasing Consultant
Lake Eden Properties
05.2016 - 06.2024
- Provided exceptional customer service to both current and prospective residents, resulting in high levels of satisfaction and retention.
- Enhanced tenant satisfaction with prompt responses to maintenance requests and effective communication.
- Verified tenant incomes and other information before accepting lease applications.
- Distributed and followed up on tenant renewal notices.
- Maintained detailed records of all leasing transactions, ensuring timely rent collection and accurate financial reporting.
- Negotiated lease terms and conditions, securing mutually beneficial agreements between property owners and tenants.
- Increased apartment occupancy rates by conducting engaging property tours and addressing prospective tenants'' concerns.
- Implemented resident referral programs that encouraged word-of-mouth marketing and increased tenant satisfaction.
- Managed social media accounts showcasing community features, amenities, and events that attracted potential renters'' attention.
Commercial Real Estate Agent
Alea Properties
01.2015 - 05.2019
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Secured repeat business with satisfied clients through exceptional customer service and consistent delivery of desired results.
- Delivered personalized service to each client, tailoring strategies to meet their unique requirements and goals.
- Managed a diverse portfolio of commercial properties, effectively balancing the needs of multiple clients simultaneously.
- Reduced time spent on administrative tasks by implementing technology solutions such as CRM software to better manage client information.
- Conducted thorough market research to determine accurate property values and guide clients in making informed decisions.
- Developed persuasive presentations for client meetings that showcased available properties and demonstrated investment potential.
Education
Master of Science - Marketing And Communication
Franklin University
Columbus, OH05.2017
Skills
- Goal-Oriented
- Teamwork orientation
- Property Management
- Fair Housing Laws
Languages
Russian
Professional Working
Spanish
Limited Working
French
Professional Working
Timeline
Apartment Leasing Consultant
Lake Eden Properties
05.2016 - 06.2024
Commercial Real Estate Agent
Alea Properties
01.2015 - 05.2019
Master of Science - Marketing And Communication
Franklin University
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