Shuddhya Mukherjee
Charlotte,USA
Summary
Results-driven Senior Business Systems Analyst with 18+ years of proven experience in the Life Insurance and Annuities domain. Expertise in business process analysis, functional requirement design, and end-to-end testing for large-scale system conversions and enhancements. Excelled in utilizing COTS insurance platforms (DXC wmA, Vantage One) and Agile SAFe methodology to produce high-caliber business solutions. Known for bridging the gap between technical teams and business stakeholders with clear communication, strategic analysis, and strong mentorship.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Associate Manager – Business Analyst
DXC Technology
Charlotte, NC
08.2022 - Current
- Drive requirements gathering and impact analysis for complex insurance system enhancements and conversion projects (from Source to Target).
- Create Test Strategy document to capture the testing scope, dependencies, assumptions, planning the scope of testing for each test cycle.
- Prepare and review testing artifacts like test scenarios, test cases.
- Identify critical fields for segment audit for data compare between Source and Target.
- Handling the different phases of testing during conversion (from Source to Target platforms) like Smoke testing, Audit (Data compare and reporting between Source and Target), system testing (go forward and enhancement testing), regression testing and User Acceptance testing.
- Lead JAD sessions to align development and testing teams with business expectations.
- Define scope, deliver roadmaps, and manage Agile ceremonies alongside Product Owners.
- Mentor junior analysts in domain knowledge and Agile delivery principles.
- Track delivery health, highlight risks, and manage changes in project scope.
Manager – Business Consulting
Virtusa Corp
Charlotte, NC
02.2022 - 08.2022
- Directed operational assessments across life insurance workflows and identified gaps.
- Supervised and mentored a team of offshore analysts to deliver requirement artifacts.
- Guided grooming sessions and integrated API-level story development and documentation.
Lead Business Systems Analyst
ValueMomentum Inc
Charlotte, NC
10.2021 - 02.2022
- Spearheaded expansion of Term and Whole Life products for existing customer base.
- Defined Benefit Hypotheses and Acceptance Criteria for stories in JIRA.
- Collaborated with cross-functional teams (UX, Policy Admin, Underwriting) on future state design.
Senior Product Specialist – Technology
Cognizant Technology Solutions
11.2006 - 10.2021
- Perform business needs analysis to identify in-depth future state requirements considering current state process and future transformation journey.
- Discover, analyze and document processes, possible enhancements and communicate same to stakeholders.
- Supporting process of translating business needs into formal requirement deliverables like functional requirements and user stories based on business needs.
- Documenting current state process by creating workflows in Visio and showcase changes in workflow for future state process.
- Perform business process streamlining and improvement by defining operating process across enterprise.
- Analyze changes in requirements as defined in original scope and facilitate in Change Management process by conducting walkthrough on request and discuss on feasibility with stakeholders.
- Use third-party requirement management tool (Blueprint) to handle entire requirement management flow starting from project initiation to delivery of use cases.
- Perform system level gap analysis between source and target for migration initiatives.
- Review test artifacts to ensure that they meet standards of test documentation and at same time provide coverage agreed upon as part of acceptance criteria from customer.
- Perform data mapping between source and target systems.
- Performing Effort estimations and process audits and quality control of day-to-day deliverable.
Education
Bachelor of Technology (B.Tech) - Electronics and Communication Engineering
West Bengal University of Technology
Kolkata, India01.2006
Skills
Business Process Analysis & Requirement Elicitation
Life Insurance & Annuities Systems (DXC wmA, Vantage One)
Agile SAFe Certified JIRA Azure DevOps
Policy Migration & System Conversion
User Stories, Epics, Use Cases & Process Modeling
Smoke Testing Functional Testing Conversion data testingSystem testingRegression testing and providing support for UAT
Certification
- SAFe Certified Practitioner – Scaled Agile Framework (SAFe)
- Associate Life Management Institute (ALMI) by LOMA (Life Office Management Institute)
- Microsoft Power BI (PL-300)
Timeline
Associate Manager – Business Analyst
DXC Technology
08.2022 - Current
Manager – Business Consulting
Virtusa Corp
02.2022 - 08.2022
Lead Business Systems Analyst
ValueMomentum Inc
10.2021 - 02.2022
Senior Product Specialist – Technology
Cognizant Technology Solutions
11.2006 - 10.2021
Bachelor of Technology (B.Tech) - Electronics and Communication Engineering
West Bengal University of Technology
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