Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shudreaka Mercadel

Long Beach,CA

Summary

Compassionate and dedicated mental health professional with extensive experience at Del Amo Hospital, skilled in patient support and conflict de-escalation. Proven ability to foster rapport and implement effective treatment plans, enhancing patient engagement and emotional well-being. Committed to safety awareness and compassionate caregiving in diverse healthcare settings.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Program Technician

Behavioral Health Services
08.2024 - Current
  • Over-night program technician working with women in recovery from drug or alcohol abuse and/or addiction.
  • Set in place treatment plans along side treatment team.
  • Monitor and observe change in routine and behaviors.
  • Adjuster and observe medication intake.
  • Daily groups.
  • Assist with finding resources for the women to move forward with exit from program..
  • Teach everyday living skills
  • Harm reduction






Mental Health Technician

Del Amo Hospital
07.2022 - Current
  • Monitored patient behavior and emotional well-being, ensuring safety and compliance with treatment plans.
  • Assisted in implementing therapeutic activities to promote patient engagement and recovery.
  • Collaborated with healthcare team to develop individualized care plans based on patient assessments.
  • Documented patient progress and incidents accurately, maintaining clear communication with nursing staff.
  • Trained new technicians on procedures and crisis intervention techniques to enhance team effectiveness.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.

Personal Care Attendant

No Ordinary Moments
02.2019 - 06.2022
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Administered prescribed medications and monitored health conditions consistently.
  • Developed personalized care plans in collaboration with healthcare professionals.
  • Coordinated transportation for medical appointments, facilitating access to necessary services.
  • Offered emotional support when needed establishing trust between me as the attendant and my patient.
  • Fostered strong relationships with clients, promoting emotional well-being and engagement.

Mental Health Worker

College Hospital Cerritos
11.2015 - 03.2020
  • Provided direct patient care and support, fostering a safe environment for individuals with mental health challenges.
  • Collaborated with multidisciplinary teams to develop and implement individualized treatment plans.
  • Monitored patient behavior and progress, documenting significant changes to inform clinical decisions.
  • Conducted therapeutic activities and interventions to enhance coping skills and promote emotional well-being.

Education

General Studies

Long Beach Poly
Long Beach, CA
06-2002

Skills

  • Customer support
  • Patient support
  • ADL assistance
  • Conflict de-escalation
  • Building rapport
  • Client relationship management
  • Compassionate caregiving
  • Safety awareness

Certification

RADT (Registered drug and alcohol technician}


Timeline

Program Technician

Behavioral Health Services
08.2024 - Current

Mental Health Technician

Del Amo Hospital
07.2022 - Current

Personal Care Attendant

No Ordinary Moments
02.2019 - 06.2022

Mental Health Worker

College Hospital Cerritos
11.2015 - 03.2020

General Studies

Long Beach Poly

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Shudreaka Mercadel