Shueventrian Mills
Tifton,GA
Summary
Driven professional with a proven track record in customer service and sales at Tire Distributor Of Georgia, adept at cross-selling and demonstrating empathy. Excelled in managing high-volume calls and inventory, enhancing patient satisfaction at Tifton Health, and upholding data entry standards. Achieved notable repeat business through relationship-building and effective communication.
Overview
10
10
years of professional experience
1
1
Certification
Work History
CSR, Sales
Tire Distributor Of Georgia
06.2021 - Current
- Built strong relationships with clients, leading to repeat business and referrals.
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
- Educated customers on product features, benefits, pricing options, warranties, promotions, financing structures available during purchase decision-making process.
- Developed an in-depth understanding of product offerings to better assist customers with their purchasing decisions.
TLE Department Manager
Walmart
06.2017 - 06.2021
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Communicated with managers of other departments to maintain transparency.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
CNA
Tifton Health And Rehabilitation
02.2015 - 05.2017
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
CNA
Cook Medical
01.2014 - 06.2015
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Education
CNA License - Nursing Assistance
Turner Job Corps Center - Albany
Albany, GA01.2014
Diploma - History, Literature, Math, Science
Cook High School
Adel, GA05.2012
Skills
- Cross-Selling and Upselling
- Data entry proficiency
- Empathy and patience
- Performance Tracking
CPR Certified
Certification
•CNA License
Timeline
CSR, Sales
Tire Distributor Of Georgia
06.2021 - Current
TLE Department Manager
Walmart
06.2017 - 06.2021
CNA
Tifton Health And Rehabilitation
02.2015 - 05.2017
CNA
Cook Medical
01.2014 - 06.2015
CNA License - Nursing Assistance
Turner Job Corps Center - Albany
Diploma - History, Literature, Math, Science
Cook High School
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