Shu Jan Lai
Boston,MA
Summary
Results-driven Sales Development Representitive with strengths in assessing customer needs and providing tailored solutions. Demonstrates passion for building long-term customer relationships. Skilled in prospecting, cold outreach, and qualifying leads to drive pipeline growth. Adaptable and quick to learn new offers, with a strong foundation in relationship-building. Seeking to leverage my skills and work ethic to contribute to a dynamic sales team. Passionate about leveraging sales expertise to drive growth and maximize profitability. Seeking to bring my skills in leadership and high-performance sales to Closers.io
Overview
4
4
years of professional experience
Work History
Sales Development Representative - Trading Offer
WinAcademy
11.2024 - Current
- Worked closely with closers to optimize call scripts and improve conversion rates
- Applied consultative sales techniques to nurture prospects and increase booking rates
- Engaged with potential clients interested in high-ticket trading education programs
- Qualified leads through strategic questioning to ensure they were a good fit for the offer
Sales Development Representative - App Development Offer
ZeroToApp
03.2024 - 11.2024
- Prospected and qualified business owners and individuals looking to scale with custom app solutions
- Conducted cold calls, emails, and SMS outreach to generate interest and fill the sales pipeline
- Effectively handled objections, educating prospects on the ROI of investing in a mobile application
- Consistently met or exceeded KPIs, contributing to overall team revenue growth
Audio Engineer & Music Producer
Freelance
02.2021 - 09.2024
- Conducted consultative sales conversations to understand client needs, upselling premium services for higher-value projects
- Built and maintained strong client relationships, ensuring repeat business and referrals
- Managed negotiations on project pricing, demonstrating persuasion and objection-handling skills
- Sold and delivered high-quality recording, mixing, and production services to independent artists and businesses
- Marketed services through social media and direct outreach, effectively generating leads and closing deals
Education
Bachelor of Arts - Music Production & Engineering
Berklee College of Music
Boston, MA05-2026
Skills
- Follow up
- Coachable
- Rapport building
- Attention to detail
- Self Motivated
- Teamwork and Collaboration
Timeline
Sales Development Representative - Trading Offer
WinAcademy
11.2024 - Current
Sales Development Representative - App Development Offer
ZeroToApp
03.2024 - 11.2024
Audio Engineer & Music Producer
Freelance
02.2021 - 09.2024
Bachelor of Arts - Music Production & Engineering
Berklee College of Music
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