Lenah Mabrey
Evansville,IN
Summary
Experienced BDC representative with a track record of optimizing lead management and appointment setting to drive dealership success. Skilled in quickly absorbing product knowledge, understanding customer needs, and maintaining positive client relationships. Excited to transition into car sales to further career in the automotive sales industry.
Overview
6
6
years of professional experience
Work History
Internet Sales Representative
Kenny Kent Chevrolet
09.2023 - Current
- Received internet leads and inbound sales calls
- Followed up with customers to generate business by setting up sales appointments
- Assisted customers with vehicle selection, using product knowledge to find a vehicle that best suits customer criteria
- Delivered exceptional customer service to all customers to build rapport and foster loyalty to the company
- Gathered customer information to save them time at the dealership
- Handed off leads wanting to move forward in the vehicle buying process online to sales consultants
- Delivered callback messages to other department in a prompt and timely manner
Assistant Dining Room Manager
Holiday Retirement Village
04.2022 - 11.2022
- Supervised dining room servers
- Trained new hires
- Assisted manager with scheduling
- Prioritized residents needs in the dining room
- Washed dishes
- Managed resident menu selections for dining room service
Server/Hostess/Carryout Cashier
Wolf’s Bar-B-Q
10.2021 - 12.2021
- Took customer’s orders and served their food in a timely manner
- Cleaned and bussed tables
- Greeted customers and seated them to a table
- Checked customers out at the register
- Prepared and took orders in Carryout
Dining Room Server
Holiday Retirement Village
12.2018 - 10.2020
- Served food to residents tables
- Provided care for the resident's needs in the dining room
- Cleaned dining room and kitchen
Education
High School Equivalency Diploma -
Central High School
Evansville, IN06.2023
Skills
- Sales
- Customer service
- Follow up
- CRM Management
- Time management
- Product knowledge
- Leadership
Timeline
Internet Sales Representative
Kenny Kent Chevrolet
09.2023 - Current
Assistant Dining Room Manager
Holiday Retirement Village
04.2022 - 11.2022
Server/Hostess/Carryout Cashier
Wolf’s Bar-B-Q
10.2021 - 12.2021
Dining Room Server
Holiday Retirement Village
12.2018 - 10.2020
High School Equivalency Diploma -
Central High School
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