SHUMEEZ PHILLIPS
GELVANDALE,GQEBERHA
Summary
Achieved rapid adaptation to new roles through diverse skill application. Delivered high-quality work while maintaining a valid driver's license and personal transportation. Embraced opportunities for growth and consistently pursued a healthy lifestyle.
Overview
12
12
years of professional experience
Work History
Taking and placing orders
Farrah’s Trading and Catering Services
- Taking and placing orders, liaising with clients, upselling and waitressing at events
- Part-time
Hostess
Addison Reserve CC
Delray Beach, FL
11.2025 - Current
- Created a warm and inviting environment by efficiently greeting and seating guests upon arrival.
- Streamlined reservation processes to ensure efficient table turnover and elevate customer service experience.
- Collaborated with kitchen staff to accurately communicate guest preferences and dietary restrictions, enhancing dining experience.
- Ensured dining area remained clean and orderly, focusing on improving guest satisfaction.
Head Server
Spur Silver Cove
Port Elizabeth
10.2024 - 10.2025
- Reception as well as Head waitron, Administration work for branch operator, Time keeping for waiters, taking and placing orders, liaising with clients, upselling and making sure I always give great customer service. I’ve never had any complaints and always show up on time. 100% attendance.
Administrator
Edge Fitness Walker Drive
Port Elizabeth
01.2021 - 01.2023
- Directed member engagement by managing incoming calls and addressing payment and internal inquiries. Organized and maintained filing systems for contracts, banking slips, and leave forms. Oversaw timekeeping and ensured accurate updates to Excel sheets for employee salaries and details. Collaborated with the sales department to streamline contract processing and commission distribution. Managed operations of the branch coffee shop and facilitated client communications via email. Administered petty cash and executed banking tasks for the club. Provided managerial support for client queries and actively participated in charity work and events at the branch.
Sales Assistant
Country Road
Port Elizabeth
01.2016 - 01.2021
- Customer Service, Replenishing and counting stock, Tagging and pricing, ordering stock from different branches for customers, dressing mannequins throughout the seasons, till operator (purchasing and returning of stock). 100% attendance.
Sales Assistant
Woolworths
Port Elizabeth
01.2014 - 01.2016
- Oversaw customer service operations to enhance satisfaction. Managed stock replenishment and inventory assessments. Coordinated pricing strategies and stock orders across multiple branches.
Education
High School Diploma -
Bethelsdorp Comprehensive High School
Port ElizabethSkills
- Assisted with daily reception tasks to support office operations Provided administrative support to ensure smooth workflow Coordinated communication between departments to facilitate information sharing
- Managed timekeeping processes to ensure accurate tracking of employee hours
- Utilized Microsoft Word to create and format documents Assisted in data entry and analysis using Excel Supported team members in generating reports and presentations
- Oversaw team operations and strategic initiatives to enhance productivity
- Assisted in managing internal and external sales processes Supported teams in achieving sales targets through effective communication Collaborated with clients to understand their needs and provide tailored solutions
- Supervised dining room operations to ensure exceptional service delivery
- Obtained matric certificate, demonstrating foundational academic achievement
- Obtained caregiving certification to enhance skills in providing compassionate support
- Achieved certification in foundational computer skills and knowledge
- Assisted in daily care and supervision of children Supported educational activities and playtime to foster development Maintained a safe and nurturing environment for all children
- Collaborated effectively with team members and independently to achieve project goals
- Adapted quickly to new tasks and responsibilities Demonstrated respect towards colleagues and supervisors Supported team initiatives with a positive attitude
- Demonstrated exceptional communication abilities to facilitate effective collaboration
- Demonstrated exceptional listening skills to enhance communication and understanding
- Demonstrated advanced problem-solving capabilities to address complex challenges
Personal Information
Driving License: valid
Timeline
Hostess
Addison Reserve CC
11.2025 - Current
Head Server
Spur Silver Cove
10.2024 - 10.2025
Administrator
Edge Fitness Walker Drive
01.2021 - 01.2023
Sales Assistant
Country Road
01.2016 - 01.2021
Sales Assistant
Woolworths
01.2014 - 01.2016
Taking and placing orders
Farrah’s Trading and Catering Services
High School Diploma -
Bethelsdorp Comprehensive High School