SHUNDRIKA CRAWLEY-KELLY
Duluth
Summary
Detail-oriented and skilled in medical procedures, patient care, and administrative tasks. Expert in taking vital signs, preparing patients for examinations, and assisting with medical procedures. Proficient in managing medical records, scheduling appointments, and using electronic health records (EHR) systems. Known for solid work ethic, ensuring tasks are completed quickly and with minimal errors, contributing to organized and efficient healthcare environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Assistant
Northside Neurology
Cumming, GA
09.2025 - Current
- Assisted in patient education by providing instructions on medication and treatment plans.
- Managed electronic health records, ensuring timely updates and compliance with privacy regulations.
- Coordinated referrals to specialists, facilitating seamless continuity of patient care.
- Conducted routine inventory checks on medical supplies, optimizing stock levels for efficient operations.
Medical Assistant / Office Manger / Prior Auth
Southern Pain and Spine
Sandy Springs, GA
09.2024 - Current
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements. accurately and reported any abnormalities to the supervising physician.
- Documented medical data in patient charts, facilitating accurate records.
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
- Scheduled appointments and maintained patient records.
- Triaged patients and performed vital checks for patient flow facilitation.
- Reviewed medical records thoroughly before submitting them for preauthorization review process.
- Initiated contact with insurance companies when additional information is needed for prior authorization requests.
- Resolved customer inquiries and complaints with timeliness and professionalism.
- Utilized excellent organizational skills to prioritize tasks effectively.
- Delivered quality customer service to staff and customers.
Clinical Assistant
Encompass Health
Cumming, GA
03.2024 - 09.2024
- Demonstrated exceptional communication skills when interacting with patients, families and healthcare team members.
- Maintained patient confidentiality while handling all medical records and documents; organized, filed and retrieved clinical data with accuracy.
- Focused on maintaining a clean environment by sterilizing equipment after each use.
- Assessed vital signs such as pulse rate, temperature, respirations and blood pressure accurately.
- Provided excellent customer service to patients by answering questions, addressing concerns and resolving issues in a timely manner.
In Home Caregiver
Kelly Home Care
Marietta, Ga
04.2022 - 01.2024
- Contracted to perform in-home care services for mid-stage dementia patient.
- Assisted client with bathing, grooming, dressing, and mobility support as needed.
- Cared for patient from mid-stage dementia through end of life care.
Medical Assistant
Kruical Staffing
Multiple Cities
07.2020 - 04.2022
- Cleaned treatment rooms and medical instruments, complying with infection control standards.
- Supported physicians in examinations, procedures, and diagnostic tests.
- Scheduled appointments and maintained patient records.
- Organized charts before each patient visit in order to ensure that all relevant information is available during the exam.
- Triaged patients and performed vital checks for patient flow facilitation.
- Documented medical data in patient charts, facilitating accurate records.
Labor and Delivery Tech
Northside Hospital Atlanta
Atlanta, GA
06.2017 - 07.2020
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Provided emotional support to patients throughout their labor experience.
- Cared for high-risk pregnancies in a compassionate manner.
- Monitored fetal heart rate during labor and delivery using electronic monitors.
Education
Nursing -
Southern Union Community College
Alabama10-2015
Phlebotomy - undefined
National Medical Licensing
Atlanta01-2015
High School Diploma - undefined
Dunwoody High School
Dunwoody, GA05-2012
Skills
- Medical terminology knowledge
- Clinical documentation
- EMR / EHR
- Customer service
- CPR
- Patient flow management
Certification
Certified Nurse Assistant
Timeline
Medical Assistant
Northside Neurology
09.2025 - Current
Medical Assistant / Office Manger / Prior Auth
Southern Pain and Spine
09.2024 - Current
Clinical Assistant
Encompass Health
03.2024 - 09.2024
In Home Caregiver
Kelly Home Care
04.2022 - 01.2024
Medical Assistant
Kruical Staffing
07.2020 - 04.2022
Labor and Delivery Tech
Northside Hospital Atlanta
06.2017 - 07.2020
Phlebotomy - undefined
National Medical Licensing
High School Diploma - undefined
Dunwoody High School
Nursing -
Southern Union Community College