Shunetria Harris
Emerge
Balch Springs,TX
2027
years of professional experience
Detail-oriented Patient Care Representative with strong organizational skills. Proven ability to enhance patient satisfaction and streamline communication through effective relationship building and goal setting.
Work History
Patient Care Representative
9 Months- Managed patient inquiries, providing accurate information to enhance satisfaction and streamline communication.
- Assisted in scheduling appointments, ensuring timely coordination between patients and healthcare providers.
- Maintained patient records using electronic health record systems, ensuring data accuracy and confidentiality.
- Collaborated with multidisciplinary teams to address patient concerns and facilitate effective care plans.
Package Handler
3 Months- Operated package sorting machinery to ensure efficient workflow.
- Accurately assessed and labeled packages for delivery.
- Loaded and unloaded packages, adhering to safety protocols.
- Collaborated with team members to meet daily shipping targets.
Ticket Taker
18 Years 1 Month- Scanned and validated tickets for entry to ensure compliance with event regulations.
- Assisted patrons in locating event attractions and provided information on schedules.
- Monitored crowd flow to maintain safety and enhance guest experience during peak times.
- Collaborated with team members to efficiently manage ticketing processes throughout the event.
Security Officer
2 Years 6 Months- Collaborated with event staff to implement security measures tailored to specific events.
- Maintained detailed logs of incidents, enhancing communication with law enforcement when necessary.
- Trained new security personnel on protocols and emergency response procedures.
- Assisted in the development of improved security protocols based on observed vulnerabilities.
Respite Care Provider
2 Years 3 Months- Provided compassionate care and support to clients in home settings.
- Assisted clients with daily living activities, ensuring comfort and safety.
- Communicated effectively with families to address client needs and concerns.
- Documented client progress and reported changes to healthcare teams.
Security Officer
1 Year 2 Months- Monitored premises to ensure safety and security for all attendees.
- Responded promptly to incidents, effectively handling emergencies as they arose.
- Conducted regular patrols to deter unauthorized activities and maintain a secure environment.
- Enforced safety regulations and policies, promoting compliance among staff and visitors.
Education
GED
Skills
Organizational skills
Billing processes
Multitasking
Patient-focused care
Verbal and written communication
Relationship building
Goal setting
Timeline
Patient Care Representative
Emerge
01.2026 - CurrentRead More
Security Officer
Champion
07.2009 - 01.2012Read More
Ticket Taker
State Fair of Texas
09.2007 - 10.2025Read More
Security Officer
State Fair of Texas
09.2007 - 11.2008Read More
Respite Care Provider
Bright Star Home Health Care
03.2007 - 06.2009Read More
Package Handler
UPS
2006 - 01.2027Read More
South Oak Cliff High
GED
Read More