Shunna Miller
Memphis,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
9
9
years of professional experience
Work History
FedEx
Material Handler Department
Memphis, TN
11.2022 - 09.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
Housekeeper
Marriott Hotel
Memphis, TN
06.2022 - 08.2024
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Sanitized all areas of the hotel lobby and public restrooms.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Followed safety procedures when handling hazardous materials.
Sephora
Picking Packing
Memphis, TN
11.2022 - 11.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Team Leader
Barrett Distribution
Memphis, TN
03.2016 - 08.2023
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Conducted regular performance reviews to assess individual team member progress.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Maintained a positive work environment that promoted collaboration between team members.
- Ensured compliance with all safety regulations in the workplace.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Education
High School Diploma -
Overton High School
Memphis, TN05-1999
Skills
- Written communication
- Project planning
- Friendly, positive attitude
- Basic math
Timeline
FedEx
Material Handler Department
11.2022 - 09.2024
Sephora
Picking Packing
11.2022 - 11.2023
Housekeeper
Marriott Hotel
06.2022 - 08.2024
Team Leader
Barrett Distribution
03.2016 - 08.2023
High School Diploma -
Overton High School