Job Search Status
Open to workDesired start date: Immediately
Open To Work
Shunrekia White
Houston,TX
Work Preference
Summary
Facilitated seamless transitions for patients moving from Dexcom G6 to G7, enhancing user experience. Achieved accurate verification of G7 usage periods, contributing to improved patient outcomes. Strengthened relationships with healthcare providers through effective communication and data validation.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
OptumRx (UnitedHealth Group)
12.2017 - Current
- Manage high-volume prescription processing while maintaining accuracy and compliance
- Educate patients on medication usage, improving adherence and satisfaction
- Resolve insurance claim issues, functioning as a liaison between patients, providers, and payers
- Utilize multiple systems to streamline workflow and improve operational efficiency
- Develop strong communication skills applicable to consultative sales environments
Pharmacy Technician
Rite Aid
02.2017 - 12.2017
- Assisted customers with prescriptions, insurance, and product-related inquiries
- Strengthened customer engagement and upselling of pharmacy-related products
- Maintained accuracy in prescription data entry and transaction handling
Assistant Manager
Westside Habilitation Center
Alexandria, LA
11.2011 - 12.2016
- Led team operations and ensured compliance with healthcare standards
- Built relationships with clients and stakeholders, enhancing service delivery
Managed scheduling and reporting processes to streamline operations and improve productivity.
Education
Phamacy Technician Program -
Unitech Training Academy
Alexandria, LaNorthwestern State University of Louisiana
Natchitoches, LAHigh School Diploma -
Peabody Magnet High
Alexandria, LaSkills
Assisted teams in resolving issues through effective problem-solving skills Supported collaborative efforts to enhance team performance Maintained confidentiality in compliance with HIPAA regulations Streamlined workflows to improve efficiency Focused on achieving goals and objectives Fostered positive client relationships through consistent communication Managed client interactions to ensure satisfaction Utilized medical terminology to enhance communication with healthcare professionals Conducted cold calls to generate new business opportunities Engaged in strategic account sales to drive revenue growth Built strong relationships with clients to promote loyalty Developed knowledge of products and services to better serve clients Provided exceptional customer service to address client needs Utilized video conferencing software to facilitate remote meetings
Accomplishments
I have achieved prefect quality for 2 years in a row for processing prescriptions with no errors. I am committed to patient excellence. In my current role my leadership skills, my dedication, and commitment has helped my team be successful.
Certification
Certified pharmacy technician
Medical sales rep certificate ( currently enrolled)
Timeline
Pharmacy Technician
OptumRx (UnitedHealth Group)
12.2017 - Current
Pharmacy Technician
Rite Aid
02.2017 - 12.2017
Assistant Manager
Westside Habilitation Center
11.2011 - 12.2016
Phamacy Technician Program -
Unitech Training Academy
Northwestern State University of Louisiana
High School Diploma -
Peabody Magnet High