Overview
Work History
Education
Skills
Timeline
Generic

Shunta Kane

Columbus,GA

Overview

11
11
years of professional experience

Work History

Licensed Insurance Agent

USAA
02.2023 - 11.2023
  • Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
  • Increased policy sales by conducting thorough needs assessments and presenting suitable coverage options.
  • Enhanced agency reputation through consistent provision of accurate, timely, and knowledgeable advice on insurance policies and regulations.
  • Streamlined the claims process for clients, ensuring prompt resolution and payment of claims.
  • Achieved high client retention rates by consistently delivering exceptional service and support throughout the policy lifecycle.
  • Developed customized presentations for prospective clients that highlighted relevant products and benefits based on their unique needs.
  • Calculated quotes and educated potential clients on insurance options.

Banking Associate

PNC Bank
04.2020 - 01.2023
  • Increased cross-selling opportunities through proficiently identifying client needs and recommending appropriate financial products.
  • Reduced transaction processing times by effectively utilizing banking software systems for accurate data entry and account management.
  • Mitigated risk exposure by diligently monitoring account activities and promptly reporting suspicious transactions to the compliance team.
  • Implemented effective cash handling policies that minimized discrepancies between recorded transactions and actual balances held at the end of each business day.
  • Accelerated the account opening process for new clients by ensuring accurate documentation and smooth onboarding experience, contributing to increased client satisfaction rates.
  • Opened, closed, and updated accounts for customers.
  • Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
  • Educated customers on features and benefits of banking products and services.
  • Referred customers to other banking departments for specialized services.

Substitute Teacher, K-12

Childcare Careers
03.2013 - 02.2020
  • Improved student comprehension by utilizing a variety of teaching methods tailored to individual learning styles.
  • Developed strong relationships with students, fostering a positive learning environment and encouraging personal growth.
  • Collaborated with colleagues to design interdisciplinary lesson plans, promoting cross-curricular connections for students.
  • Supported students in developing social skills through structured activities and positive reinforcement techniques.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Developed and implemented engaging lesson plans to accommodate varied student learning styles.
  • Enforced school and class rules to maintain order in classroom.
  • Developed creative instructional strategies to keep students engaged and motivated.
  • Developed lesson plans to align with grade-level standards and objectives.

Education

Associate of Arts - Early Childhood Education

Ashford University
San Diego, CA
12.2012

Skills

  • Client Service
  • Client Retention
  • Asset Protection
  • Problem Solving Aptitude
  • Teamwork and Collaboration
  • Computer Literacy
  • Attention to Detail
  • Effective Communication
  • Customer Service
  • Licensed Insurance Agent

Timeline

Licensed Insurance Agent

USAA
02.2023 - 11.2023

Banking Associate

PNC Bank
04.2020 - 01.2023

Substitute Teacher, K-12

Childcare Careers
03.2013 - 02.2020

Associate of Arts - Early Childhood Education

Ashford University

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Shunta Kane