Summary
Overview
Work History
Education
Skills
Timeline
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Shuntrel Derosiers

Miami,FL

Summary

Dynamic and detail-oriented professional with experience at Walgreens as a Pharmacy Technician, excelling in prescription filling and customer service. Proven problem-solver with a strong commitment to confidentiality and HIPAA compliance, enhancing patient satisfaction through effective communication and empathy. Recognized for improving operational efficiency and maintaining high standards in service delivery.

Overview

7
7
years of professional experience

Work History

Pharmacy Technician

Walgreens
01.2024 - 08.2024
  • Processed prescription orders accurately and efficiently, ensuring timely delivery to patients.
  • Provided exceptional customer service, addressing patient inquiries and concerns effectively.
  • Operated pharmacy software systems to manage patient records and prescription data efficiently.
  • Assisted in maintaining inventory levels, restocking medications as needed.
  • Coordinated verification and filling of more than 200 daily prescriptions in high-volume 350 pharmacy environment.

Security Officer

Allied Universal Security Services
03.2021 - 08.2023
  • Documented daily activities and incident reports accurately and efficiently.
  • Monitored premises to ensure safety and security of all individuals present.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Conducted routine patrols to identify and address potential security threats.

Park Aide

City Of Miami
08.2019 - 12.2021
  • Maintained park cleanliness and safety by conducting regular inspections and reporting maintenance needs.
  • Assisted in organizing recreational programs and events to enhance community engagement.
  • Utilized strong problem-solving skills to address visitor complaints, resulting in improved overall satisfaction rates.
  • Analyzed visitor feedback to recommend improvements in park facilities and services.

Cashier

Beauty Exchange Beauty Supply
08.2017 - 12.2018
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Managed cash register operations, ensuring balanced cash drawers at shift end.
  • Provided exceptional customer service, resolving inquiries and enhancing shopping experience.
  • Greeted customers entering store and responded promptly to customer needs.

Education

High School Diploma -

William H Turner Technical Arts High School
10151 NW 19th Ave Miami, Fl 33147
06-2020

Skills

  • Answering customer questions
  • Prescription filling
  • Problem-solving skills
  • Confidentiality and HIPAA
  • Processing payments
  • Incident reporting
  • Customer service
  • Patience and empathy
  • Computer skills
  • Environmental education

Timeline

Pharmacy Technician

Walgreens
01.2024 - 08.2024

Security Officer

Allied Universal Security Services
03.2021 - 08.2023

Park Aide

City Of Miami
08.2019 - 12.2021

Cashier

Beauty Exchange Beauty Supply
08.2017 - 12.2018

High School Diploma -

William H Turner Technical Arts High School

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