Shurwayne Kadoo
Brooklyn,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Customer Services Rep.
KM2 Solutions
St. Lucia
09.2023 - 02.2024
- Assisted customers in setting up payment plans
- Assisted with query and problems that customers may be experiencing in a timely and effective manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
Outdoor Sales Agent
FLOW
St. Lucia
04.2022 - 06.2023
- Convinced customers in switching their telecommunication provider
- Generated leads through cold calling, online searches, and referrals from existing clients.
- Created presentations and proposals for prospective clients.
- Negotiated contracts with customers to secure sales deals.
- Collaborated with marketing teams to develop promotional materials that highlighted the features of our products.
Farmhand
Trinity Farms
St. Lucia
04.2021 - 03.2022
- Monitored weather conditions to ensure optimal planting times.
- Assisted in the preparation of soil for planting by tilling and plowing fields.
- Harvested crops according to season and maintained records of yields.
Education
High School Diploma -
St. Mary's College
Saint Lucia06.2020
Skills
- Bilingual
- Strong Written and Verbal Communication
- Phone Etiquette
- Sales
- Customer Service
- Creativity
- Negotiation
- Door-To-Door Skills
- Data Entry
- Cold Calling
- Flexible and Adaptable
- Problem Resolution
- Social Perceptiveness
Languages
- Creole
- English
Awards
Rookie Of The Year- Km2 Solutions
Affiliations
- Soccer Player
- Painter
- Avid Reader
Timeline
Customer Services Rep.
KM2 Solutions
09.2023 - 02.2024
Outdoor Sales Agent
FLOW
04.2022 - 06.2023
Farmhand
Trinity Farms
04.2021 - 03.2022
High School Diploma -
St. Mary's College
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