Summary
Work History
Education
Skills
Timeline
Generic

Shuwanda Sloane

McDonough,GA

Summary

Results-driven Inside Sales Representative with a strong focus on customer service, attention to detail, and issue resolution.

Proven ability to enhance customer experiences and meet sales goals through effective communication and product knowledge.

Dedicated professional experienced in managing client relationships and resolving inquiries. Known for exceptional interpersonal communication and organizational skills, contributing to improved customer satisfaction and streamlined operations. Eager to leverage expertise to drive business success.

Work History

Inside Sales Representative

Home Depot
Atlanta, Georgia
  • Assisted customers in product selection and order placement, ensuring a positive shopping experience.
  • Developed product knowledge to effectively address customer inquiries and resolve issues.
  • Collaborated with Leaders to achieve sales goals and maintain Department standards.
  • Answered customers' questions regarding products, prices, and availability.

Office Manager

Frontline Plumbing, LLC.
Jonesboro, Georgia
  • Managed inventory, ensuring timely procurement of plumbing supplies and equipment.
  • Implemented organizational systems for document management, improving retrieval time and accuracy.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.

Resolution Specialist

Hays Financial Consulting
Atlanta, Georgia
  • Resolved client inquiries regarding financial products and services efficiently.
  • Facilitated communication between clients and financial advisors to ensure clarity on resolutions.
  • Managed documentation and case files, ensuring compliance with regulatory standards.
  • Acted as a liaison between adjusters, legal teams, and other professionals involved in the resolution process.

Education

Walter F. George Highschool
Atlanta, Georgia

Voorhees University
Denmark, SC

Skills

  • Customer service
  • Attention to detail
  • Exceptional customer service
  • Cheerful and energetic
  • Product knowledge
  • Relationship development
  • Client relationship management
  • Interpersonal communication
  • Issue resolution
  • Organized and efficient

Timeline

Inside Sales Representative

Home Depot

Office Manager

Frontline Plumbing, LLC.

Resolution Specialist

Hays Financial Consulting

Walter F. George Highschool

Voorhees University

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