Shwan Nasseri
Sherman Oaks,CA
Summary
Dynamic sales manager with a proven track record at Volkswagen of Downtown La, excelling in customer service and strategic planning. Leveraged problem-solving skills to enhance sales strategies, resulting in increased revenue. Committed to fostering client relationships and ensuring passenger safety, while maintaining a clean driving record and valid driver's license.
Overview
14
14
years of professional experience
Work History
Driver
Lyft
Sherman Oaks, CA
09.2023 - Current
- Navigated routes efficiently to optimize passenger pickup and drop-off experiences.
- Ensured vehicle safety and cleanliness through regular inspections and maintenance checks.
- Delivered exceptional customer service by addressing passenger inquiries and concerns promptly.
- Utilized GPS technology to plan optimal driving routes, reducing travel time significantly.
Sales Manager
Car Guys Automotive Genesis Dealership
Santa Monica, CA
05.2023 - 07.2023
- Led sales team to exceed quarterly revenue targets through strategic planning and targeted promotions.
- Developed training programs for new sales associates, enhancing product knowledge and customer engagement.
- Analyzed market trends and competitor strategies to refine sales approaches and improve conversion rates.
- Fostered relationships with clients, resulting in increased customer loyalty and repeat business opportunities.
Sales Manager
Volkswagen of Downtown La
Los Angeles, CA
04.2019 - 12.2019
- Implemented CRM systems to streamline sales processes and enhance reporting accuracy for performance tracking.
- Coordinated cross-functional collaboration between marketing and finance to optimize pricing strategies and promotional campaigns.
- Conducted regular performance reviews, providing feedback and coaching to drive individual and team success.
- Optimized inventory management processes, ensuring alignment with sales forecasts for improved operational efficiency.
Project Engineer
A&R Inc
Irvine, CA
05.2014 - 04.2019
- Designed and implemented project plans, ensuring alignment with engineering standards and specifications.
- Collaborated with cross-functional teams to drive project timelines and deliverables effectively.
- Conducted risk assessments and developed mitigation strategies to minimize project disruptions.
- Utilized project management software to track progress, manage resources, and facilitate communication among stakeholders.
Sales Manager
Volkswagen of Downtown La
Los Angeles, CA
07.2012 - 03.2014
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Education
No Degree - Biological And Physical Sciences
Santa Monica College
Santa Monica, CASkills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safety protocols
- [Language] fluency
- Friendly and outgoing
- Passenger support
- Passenger safety
Languages
English
Full Professional
Spanish
Limited Working
Persian
Full Professional
Turkish
Full Professional
Azeri
Full Professional
Timeline
Driver
Lyft
09.2023 - Current
Sales Manager
Car Guys Automotive Genesis Dealership
05.2023 - 07.2023
Sales Manager
Volkswagen of Downtown La
04.2019 - 12.2019
Project Engineer
A&R Inc
05.2014 - 04.2019
Sales Manager
Volkswagen of Downtown La
07.2012 - 03.2014
No Degree - Biological And Physical Sciences
Santa Monica College