Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Shyamprasad Charugundla

Summary

Technical Product Owner with extensive experience at T-Mobile, specializing in product strategy and agile methodologies. Proficient in Java and Jira, enhancing team collaboration and delivering effective solutions. Recognized for strong stakeholder engagement and prioritization of user needs, aligning projects with business objectives.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Technical Product Owner

T-Mobile
09.2025 - Current
  • Company Overview: Concentrix Catalyst
  • Atlas is one of the digital applications that has been used by Frontline CARE experts which deals with customers details like Account Profile, Device Management, Manage Profile which customers can call Frontline experts and can request for several details like Change Pin Number, Billing details, Authorized Users, Change Profile, Reset Password etc.
  • Concentrix Catalyst
  • Drive product management in an agile software development environment, aligning with business objectives.
  • Collaborate with stakeholders to define the product roadmap and prioritize features.
  • Lead backlog refinement, sprint planning, and agile ceremonies to ensure continuous delivery.
  • Define and manage user stories, initiatives, and features, ensuring alignment with the team’s Definition of Ready.
  • Oversee Sprint and Program backlog, ensuring clear acceptance criteria and prioritization for development teams.
  • Ensure a shared understanding of Minimum Viable Product (MVP) among business and technical teams.
  • Environment: JAVA, Angular, REST API, JSON, Micro Services, AWS, TKE, MY SQL

Technical Product Owner

Walmart
02.2023 - Current
  • AML NXTGen project deals with various products and principles for Anti Money Laundering (AML) and monitoring Suspicious activities of customers. This project includes in the data migration of these products data from SAS to Fulcrum to provide reports to the business for further investigations.
  • Collaborate with business stakeholders to understand AML data requirements, assess current data systems, and define the product roadmap for migration to the NextGen data system.
  • Develop key metrics and data mapping across systems to ensure accurate reporting and KPI tracking.
  • Work with UI/UX teams to align Power BI prototypes with business needs and transform KPIs into Tableau dashboards.
  • Facilitate data requirements with architecture and development teams to address missing attributes for reporting.
  • Define data strategy at both the product and platform levels, ensuring optimal reporting structures.
  • Create and manage Product Requirement Documents (PRDs), user stories, and team backlog in JIRA, prioritizing for Agile iterations.
  • Identify feature dependencies, establish milestone release criteria, and proactively resolve conflicts to ensure smooth delivery.
  • Collaborate with Agile teams to develop new features and capabilities, ensuring alignment with business objectives.
  • Environment: GCP, External and Internal data sources, Power BI, Tableau

Technical Product Owner

T-Mobile
03.2022 - 02.2023
  • Company Overview: Concentrix Catalyst
  • Atlas is one of the digital applications that has been used by Frontline CARE experts which deals with customers details like Account Profile, Manage Profile which customers can call Frontline experts and can request for several details like Change Pin Number, Billing details, Authorized Users, Change Profile, Reset Password etc.
  • Concentrix Catalyst
  • Manage product development in an agile environment, collaborating with stakeholders to define business objectives and shape the product roadmap.
  • Lead backlog refinement, prioritization, and sprint planning, ensuring alignment with SAFe Agile methodologies and Definition of Ready.
  • Define and document requirements, creating initiatives, features, and user stories for DevOps teams while ensuring clear acceptance criteria.
  • Drive MVP understanding among business, product, and development teams, prioritizing backlog features using WSJF and MoSCoW techniques.
  • Facilitate agile ceremonies with the Scrum Master, including sprint planning, backlog refinement, daily stand-ups, reviews, and retrospectives.
  • Evaluate product progress, review completed user stories, and ensure adherence to the Definition of Done (DoD).
  • Create Swagger API documentation and sequence diagrams to support technical implementation.
  • Organize system demos for stakeholders and coordinate dependencies with other Product Owners across iterations and program increments.
  • Environment: JAVA, Angular, REST API, JSON, Micro Services, AWS, TKE, MY SQL

Principal Product Owner

Discover Financial Services
IL
03.2017 - 03.2022
  • Company Overview: Cognizant Technology Solutions US CORP
  • Credit card products which consist of several applications like Account Center, Rewards, Balance Transfer, Payments and also it consists of card member profile. Project includes Discover Credit Cards for implementation/testing of security pages for all High-Risk Transactions like Payments, Rewards (Redeem and Earn), and Personal Profile Pages.
  • Cognizant Technology Solutions US CORP
  • Collaborated with application teams and third-party vendors to define and refine product features based on technical and business requirements.
  • Developed Sprint Release Plans with development teams, ensuring readiness by clarifying user stories, resolving defects, and aligning on sprint goals.
  • Translated features into well-defined user stories with clear acceptance criteria, supporting the Product Owner in backlog management.
  • Engaged stakeholders to align product vision and roadmap, incorporating insights from customer feedback, compliance, risk analysis, and business goals.
  • Defined and monitored KPIs and OKRs to drive product performance and maintain alignment with executive leadership.
  • Owned the definition of Minimum Viable Product (MVP) and prioritized backlog items using business value and strategic alignment.
  • Continuously refined the product backlog to ensure compliance, risk mitigation, and adherence to security standards.
  • Partnered with Data Stewards to enforce quality controls and monitor product health across Agile iterations.
  • Fostered a culture of accountability by empowering Agile teams to make informed, data-driven decisions.
  • Participated actively in Agile ceremonies including story grooming, sprint planning, and retrospectives, while promoting disciplined project delivery.
  • Applied relative story point estimation for effective sprint planning and backlog prioritization.
  • Executed automated test scripts for Swagger APIs and UI using Selenium and Serenity framework, generating Cucumber reports through BDD practices.
  • Environment: JAVA, REACT JS, REST API, Micro Services, AWS, GIT, JENKINS, MAVEN, MY SQL

QA Lead/Product Owner

Discover Financial Services
IL
10.2014 - 03.2017
  • Company Overview: Cognizant Technology Solutions US CORP
  • Discover Financial Services has its business in the areas of Discover Credit Cards, Banking, Home Loans, Home Equity Loans. Our Project is related to credit cards which consists of several applications like Account Center, Rewards, Balance Transfer, Payments and also it consists of card member profile. Project includes in Discover Credit Cards for implementation/testing of security pages for all High-Risk Transactions like Payments, Rewards (Redeem and Earn), Personal Profile Pages.
  • Cognizant Technology Solutions US CORP
  • Analyze business and functional requirements to create and enhance system test cases.
  • Collaborate with business users and developers to clarify requirements and resolve issues using Agile/Scrum testing methodology.
  • Participate in daily Scrum meetings, story grooming, and sprint planning to align testing efforts.
  • Execute various testing types, including smoke, functional, regression, system, UI, and cross-browser compatibility testing.
  • Perform REST and Swagger API testing using tools like Rational Integration Tester and SOAPUI.
  • Conduct responsive web testing across browsers and mobile applications using cloud-based tools Perfecto.
  • Apply knowledge of Selenium for web application automation.
  • Estimate testing efforts, track progress, and provide timely updates during Scrum meetings.
  • Report and manage defects using HP ALM, coordinating with developers for defect resolution and retesting after deployments.
  • Environment: JAVA, REACT JS, REST API, Micro Services, AWS, GIT, JENKINS, MAVEN, MY SQL

QA Lead

Sears Holdings Corporation
IL
03.2013 - 10.2014
  • Company Overview: Infosys Ltd
  • Infosys Ltd
  • Analyzing business and functional requirement documents to create Test cases for System testing.
  • Coordinating with business Users, Developers and discussing issues in interpreting the requirements by following Agile/Scrum testing methodology.
  • SOA Automation using J-Meter.
  • Execution of test cases Smoke Testing, Functional Testing, Cross browser Compatibility Testing, System Testing, Regression Testing and UI Testing.
  • Involved in providing the Testing Effort estimates and providing the timely feedback on progress of the testing activities while daily scrum meetings.
  • Reports defects through defect tracking tool JIRA.
  • Preparing and enhancing the test cases according to the functionalities to perform test execution.
  • Environment: JAVA, REACT JS, REST API, SQL SERVER, JMeter.

QA Analyst

Walmart
09.2010 - 02.2013
  • Company Overview: Infosys Ltd (India)
  • Infosys Ltd (India)
  • Analyzed business/functional requirements and developed system test cases.
  • Coordinated with business users and developers in Agile/Scrum environments.
  • Automated SOAP services using SOAPUI and Groovy scripts; validated data via JDBC requests.
  • Estimated testing efforts and provided timely progress updates in daily scrums.
  • Environment: JAVA, SOAP Web Services, XML, XHTML, SOA, Groovy.

Senior Test Engineer

O2, UK
08.2008 - 09.2010
  • Company Overview: Torry Harris Business Solutions Ltd (India)
  • Torry Harris Business Solutions Ltd (India)
  • Owned service delivery, coordinated offshore/on-site teams, and led test design and execution.
  • Automated services using SOAPUI with Groovy; validated data using JDBC.
  • Tracked and retested defects post-deployment; created detailed test and defect reports.
  • Environment: JAVA, SOAP Web Services, XML, XHTML, SOA, Groovy.

Senior Test Analyst

Telegraph Media Group, UK
02.2006 - 08.2008
  • Company Overview: Collabera Solutions (India)
  • Collabera Solutions (India)
  • Understanding the Functional Requirements.
  • Involved in writing of Test plan, Design of Test Cases through Functional Specifications.
  • Execution of Test Cases through Functional Testing, Compatibility Testing, System Testing and Regression Testing and Reported defects through bug tracking tool Digite (IProMan) and Bugzilla.
  • Environment: JAVA, Oracle, Bugzilla.

Education

M.Tech - Chemical Engineering

Andhra University
Visakhapatnam, India
01.2003

B.E. - Chemical Engineering

Kongu Engineering College
Erode, India
01.2001

Skills

  • Agile frameworks: SAFe, Scrum, Kanban
  • Agile tools: Jira, Confluence, Rally
  • Reporting tools: Power BI, Tableau
  • Testing tools: Selenium, Cucumber, SOAP UI
  • Defect tracking: HP ALM, Bugzilla
  • Programming languages: Java, NET, SQL
  • Databases: DB2, Oracle, MySQL
  • UI frameworks: React, AngularJS
  • Cloud platforms: GCP, AWS
  • CI/CD tools: Jenkins

Certification

  • SAFe 6 Product Owner Product Manager (SAFe6 POPM)
  • Certified Product Owner (CSPO)
  • Project Management Professional (PMP)
  • Certified Scrum Master (CSM)

Timeline

Technical Product Owner

T-Mobile
09.2025 - Current

Technical Product Owner

Walmart
02.2023 - Current

Technical Product Owner

T-Mobile
03.2022 - 02.2023

Principal Product Owner

Discover Financial Services
03.2017 - 03.2022

QA Lead/Product Owner

Discover Financial Services
10.2014 - 03.2017

QA Lead

Sears Holdings Corporation
03.2013 - 10.2014

QA Analyst

Walmart
09.2010 - 02.2013

Senior Test Engineer

O2, UK
08.2008 - 09.2010

Senior Test Analyst

Telegraph Media Group, UK
02.2006 - 08.2008

M.Tech - Chemical Engineering

Andhra University

B.E. - Chemical Engineering

Kongu Engineering College

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Shyamprasad Charugundla