Qamar Shah
Wading River,NY
Summary
Motivated individual with extensive experience in retail sales. Proven track record of achieving sales goals, providing excellent customer service and consultation, and meeting customer needs. Possesses a comprehensive knowledge of products and services and excellent communication and interpersonal skills.
Overview
4
4
years of professional experience
Work History
Sales Associate
T-Mobile
07.2024 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
AT&T
09.2023 - Current
- Company Overview: AT&T authorized retailer
- Greeted customers and ascertained what each customer wanted and needed.
- Performed sales floor work, such as greeting and assisting customers, stocking shelves and taking inventory.
- Enticed customers with sales and promotions to boost sales.
- Cultivated relationships with new and existing customers to drive sales.
- Opened and closed cash registers, balanced cash drawers, and made deposits.
- Introduced promotions and sale opportunities, enticing customers.
Sales Associate
T-Mobile
05.2022 - 09.2023
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Kept work area clean, organized and free of clutter at all times.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Performed cleaning tasks, keeping store neat and organized.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
Mobile Expert
Cricket Wireless
02.2021 - 12.2021
- Conducted product demonstrations and training sessions, educating customers on mobile devices and services.
- Diagnosed system errors and implemented solutions to restore functionality of mobile devices.
- Managed and resolved customer complaints and issues related to mobile devices and services, ensuring timely and satisfactory resolution.
- Demonstrated expertise in resolving complex customer inquiries regarding mobile devices.
Education
High School Diploma - undefined
Shoreham-Wadingriver High School
Shoreham, NY06.2021
Skills
- Customer service
- Market research
- Conflict resolution
- Sales strategies
- Excellent communication
- Active listening
Timeline
Sales Associate
T-Mobile
07.2024 - Current
Sales Associate
AT&T
09.2023 - Current
Sales Associate
T-Mobile
05.2022 - 09.2023
Mobile Expert
Cricket Wireless
02.2021 - 12.2021
High School Diploma - undefined
Shoreham-Wadingriver High School
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