Shy'an McNeil
Gainesville,VIRGINIA
Summary
Versatile server and bartender with strong cash handling and guest engagement skills. Proven ability to adapt quickly and enhance customer satisfaction, contributing to a welcoming atmosphere that drives repeat business.
Overview
5
5
years of professional experience
Work History
Server
Earls Kitchen + Bar
Tysons Corner, VA
10.2024 - 06.2025
- Delivered exceptional customer service, ensuring a positive dining experience for guests.
- Managed multiple tables simultaneously, maintaining efficiency during peak service hours.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Trained new servers on menu details, service standards, and company policies.
Bartender
Social 52
Richmond, VA
03.2022 - 01.2024
- Crafted innovative cocktail recipes, enhancing customer satisfaction and driving repeat business.
- Managed bar inventory, ensuring optimal stock levels and minimizing waste through effective ordering practices.
- Trained new bartenders on mixology techniques, service standards, and customer engagement strategies.
- Developed strong relationships with patrons, creating a welcoming atmosphere that encouraged loyalty and return visits.
Waitress
Hooters
Richmond, VA
01.2020 - 01.2022
- Provided exceptional customer service in fast-paced environment.
- Accurately processed orders using point-of-sale system.
- Managed multiple tables efficiently to ensure timely service.
- Collaborated with kitchen staff to coordinate food preparation and delivery.
Education
Nursing
Northern Virginia Community College
Annandale, VA05-2028
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Earls Kitchen + Bar
10.2024 - 06.2025
Bartender
Social 52
03.2022 - 01.2024
Waitress
Hooters
01.2020 - 01.2022
Nursing
Northern Virginia Community College