Shyann Brown
Brooklyn,NY
Overview
9
9
years of professional experience
Work History
Part Time MANAGER
Rue 21
Camp Creek, GA
01.2024 - 08.2025
- Provided excellent customer service by resolving issues, processing returns, and ensuring a welcoming environment.
- Assisted in training and coaching sales associates to maintain company standards in customer service and product knowledge.
- Managed cash handling duties, including opening/closing registers, processing transactions, and preparing daily deposits.
- Helped maintain inventory accuracy by assisting with stock replenishment, receiving shipments, and minimizing shrink.
Part Time MANAGER
Beauty Exchange
Riverdale, GA
01.2022 - 12.2023
- Implemented visual merchandising strategies to promote key products and seasonal trends, increasing foot traffic and sales.
- Maintained optimal inventory levels, coordinated stock replenishment, and managed vendor relationships to ensure availability of top beauty brands.
- Oversaw all store operations, including staffing, sales, inventory control, and customer service to ensure smooth and profitable business performance.
Front End Supervisor
Ross Dress for Less
Marble Falls, TX
08.2019 - 12.2023
- Trained and coached Associates on cash registers, shortage control policies and other Front End procedures
- Maintained a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone
- Supported the management team as needed in all areas including opening and closing the store, running reports, facilitating training, and delegating tasks and driving sales
- Ensured compliance with loss prevention procedures, monitored security at the front end, and responded to incidents appropriately.
- Supervised front-end operations, including cashiers, customer service, and fitting room attendants to ensure efficient and friendly service.
Team Trainer
Rack Room Shoe
Forest Park, GA
02.2017 - 06.2019
- Served as a role model on the sales floor, demonstrating excellent customer service and effective sales strategies.
- Assisted in maintaining visual merchandising standards and ensuring product displays aligned with brand guidelines.
- Helped drive sales by promoting loyalty programs and encouraging upselling and cross-selling techniques.
- Supported store management in daily operations, including floor supervision, inventory tasks, and opening/closing duties.
- Trained and onboarded new associates in company policies, customer service standards, product knowledge, and sales techniques.
Education
High School Diploma -
Forest Park Highschool
Forest Park, Georgia05.2018
Skills
- Experienced manager dedicated to team building, leading and motivating to promote engaged, empowered work culture Proficient in leadership, planning and organizational skills Diligent trainer and mentor with exceptional management abilities and results-driven approach
Timeline
Part Time MANAGER
Rue 21
01.2024 - 08.2025
Part Time MANAGER
Beauty Exchange
01.2022 - 12.2023
Front End Supervisor
Ross Dress for Less
08.2019 - 12.2023
Team Trainer
Rack Room Shoe
02.2017 - 06.2019
High School Diploma -
Forest Park Highschool