Summary
Overview
Work History
Education
Skills
Timeline
Awards
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Shyann Gillenwater

Chillicothe,OH

Summary

Experienced healthcare administrative professional skilled in patient access, medical software, and high-volume environments.

Overview

3
3
years of professional experience

Work History

Patient Access Representative

Valley View Health Centers
Waverly, OH
09.2024 - 07.2025
  • Handled high-volume calls using RingCentral; transferred internally/externally.
  • Updated records using ECW software; supported front-desk patient service.

DME Coordinator

Adena Regional Medical Center
Chillicothe, OH
02.2024 - 09.2024
  • Processed DME orders and fitted patients with bracing.
  • Maintained records with EPIC and supported billing workflows.

Registrar

Southern Ohio Medical Center
Portsmouth, OH
09.2022 - 02.2024
  • Operated Meditech and Avaya systems to manage patient registration and calls.
  • Transcribed physician orders; supported office operations.

Education

High School Diploma -

Vern Riffe Vocational School
Piketon, OH
01.2019

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Eastern High School
Beaver, OH
01.2017

Skills

  • Epic, ECW, Meditech, SOFTLab Microsoft Office Suite Typing ~40 WPM Multiline Phone Systems Office Equipment Patient Service

Timeline

Patient Access Representative

Valley View Health Centers
09.2024 - 07.2025

DME Coordinator

Adena Regional Medical Center
02.2024 - 09.2024

Registrar

Southern Ohio Medical Center
09.2022 - 02.2024

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Eastern High School

High School Diploma -

Vern Riffe Vocational School

Awards

Valedictorian, National Technical Honor Society (2019)
Shyann Gillenwater