Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Shyann Hoover

Shyann Hoover

Lafayette,IN

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

7
7
years of professional experience

Work History

Leader in Training

Buckle
Lafayette, IN
05.2025 - Current
  • Led team training sessions to enhance operational efficiency and employee performance.
  • Implemented process improvements that streamlined daily operations and reduced workflow bottlenecks.
  • Coordinated with management to align training programs with organizational goals and employee needs.
  • Assisted in monitoring inventory levels, ensuring optimal stock availability for smooth operations.
  • Developed training materials that improved new hire onboarding experience and retention rates.
  • Mentored junior staff, fostering a collaborative environment focused on professional development and skill building.
  • Optimized scheduling practices to improve productivity while maintaining high-quality service standards.
  • Promoted a culture of continuous improvement, leading to increased productivity and efficiency within the team.
  • Achieved higher levels of customer satisfaction by establishing clear service standards and expectations for employees.
  • Cultivated a culture of accountability, setting clear expectations around performance metrics while providing ongoing support to achieve desired outcomes.

Production Worker

Morales Group
Lafayette, Indiana
02.2024 - 05.2025
  • Moved items between machines, conveyors and transport equipment to meet production needs.
  • Performing manufacturing tasks.
  • Rotating through stations for specific production processes.
  • Hand-assembled needed parts with bolts and screws.
  • Followed safety protocols while operating machines and equipment.
  • Kept operations area neat and orderly to minimize obstacles.
  • Reported any issues to supervisor immediately for resolution.
  • Identified defective parts or components and removed them from production line.
  • Adhered strictly to established guidelines and procedures while performing duties.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Cleaned up work area at end of shift to maintain safe working environment.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Working alongside a team to complete processes toward the assembly of Subaru vehicles.

Sales Associate

Kohls Department Store
South Bend, Indiana
11.2020 - 08.2021
  • Helped customers find specific products, answered questions, and offered product advice.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Provided accurate information about products, prices and services.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Assisted customers with product selection, sizing and styling.
  • Answered incoming telephone calls to provide store, products and services information.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Greeted customers to determine wants or needs.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Handled customer complaints in a professional manner.
  • Handled returns and exchanges according to company policies.
  • Processed credit card transactions quickly and securely.

Production Worker

Indiana Packers
Delphi, Indiana
05.2019 - 08.2019
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Followed safety protocols while operating machines and equipment.
  • Kept operations area neat and orderly to minimize obstacles.
  • Reported any issues to supervisor immediately for resolution.
  • Adhered strictly to established guidelines and procedures while performing duties.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Cleaned up work area at end of shift to maintain safe working environment.

Education

High School Diploma -

Logansport High School
05-2018

Indiana State University

Skills

  • Team collaboration
  • Problem solving
  • Attention to detail
  • Time management
  • Effective communication
  • Health and safety
  • Strong work ethic
  • Professionalism
  • Written communication
  • Reading comprehension
  • Assembly line experience
  • Good communication
  • Production processes
  • Detail orientation
  • Reliability
  • Active listening
  • Inspect parts
  • Multitasking
  • Punctuality

Timeline

Leader in Training

Buckle
05.2025 - Current

Production Worker

Morales Group
02.2024 - 05.2025

Sales Associate

Kohls Department Store
11.2020 - 08.2021

Production Worker

Indiana Packers
05.2019 - 08.2019

High School Diploma -

Logansport High School

Indiana State University