Shyann Jones
Honolulu,HI
Summary
Compassionate Medical Assistant with extensive experience at Kaiser Permanente, excelling in direct patient care and HIPAA compliance. Proven ability to enhance patient satisfaction through effective communication and education. Proficient in EMR/EHR systems, ensuring accurate documentation and streamlined processes while being a reliable team player in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Kaiser Permanente
03.2023 - 07.2025
- Assisted healthcare providers with patient intake and documentation processes.
- Administered medications and vaccinations under physician supervision.
- Assisted with spirometry, ear lavage, suture/staple removal, EKG, etc.
- Educated patients on treatment plans, medication usage, and preventive care measures.
- Maintained accurate medical records using electronic health record (EHR) systems.
- Monitored patient vital signs and reported changes to nursing staff promptly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Conducted patient outreach for multiple compliance topics (A1c, colo, pap, BP, etc.)
- Scheduled patients for follow up appointments as well as health maintenance visits.
- Streamlined appointment scheduling for improved patient experience and reduced wait times.
- Reduced appointment no-shows through diligent follow-up calls and reminders, maximizing clinic efficiency.
Medical Assistant
Hawaii Pacific Health
10.2015 - 03.2023
- I utilized the same skills within this position as my current position at Kaiser.
Education
Certification -
Hawaii Medical College
HonoluluSkills
- HIPAA compliance
- EMR / EHR
- Direct patient care
- Reliable team player
- Customer service
- Medical terminology knowledge
Timeline
Medical Assistant
Kaiser Permanente
03.2023 - 07.2025
Medical Assistant
Hawaii Pacific Health
10.2015 - 03.2023
Certification -
Hawaii Medical College
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