Summary
Overview
Work History
Education
Skills
Timeline
Generic

ShyAnn McClendon

San Angelo

Summary

Customer-focused Hospitality Professional with expertise in communication and service delivery. Leverages time management and conflict resolution skills to enhance guest experiences and operational efficiency. Experienced in managing diverse dining environments with precision and commitment to customer satisfaction, fostering loyalty and strong relationships.

Overview

3
3
years of professional experience

Work History

Server

Urban Salt
San Angelo
01.2026 - Current
  • Delivered food and beverages promptly to enhance customer experience.
  • Accurately recorded customer orders to ensure order accuracy.
  • Maintained cleanliness of dining area throughout shifts, promoting a welcoming environment.
  • Assisted kitchen staff with food preparation to support efficient service.
  • Processed customer payments efficiently at the register, reducing wait times.
  • Responded to customer inquiries and addressed concerns promptly.
  • Collaborated with team members to ensure smooth service flow.
  • Provided excellent customer service to ensure satisfaction.

Host

Wharf
San Angelo
02.2025 - 10.2026
  • Welcomed guests and managed reservation systems efficiently.
  • Coordinated seating arrangements to optimize guest flow and comfort.
  • Assisted servers by providing menu information and special requests.
  • Maintained cleanliness and organization of the host station.
  • Greeted guests and gathered information to seat groups or place on waitlist.

Host/ Togo/Restaurant Server

Cotton Patch Cafe
San Angelo
07.2023 - 11.2024
  • Optimized guest seating arrangements to enhance flow and reduce wait times.
  • Coordinated with servers to ensure prompt service for all patrons.
  • Answered phone calls and managed reservations efficiently.
  • Trained new hosts on operational procedures and customer service standards.
  • Maintained cleanliness and organization of host stand and waiting area.
  • Offered menu information and recommendations to enhance guest experience.
  • Upsold daily specials and beverage pairings to increase guest satisfaction.
  • Processed payments accurately using point-of-sale systems.

Education

Elementary Education

Howard Jr College
San Angelo, TX
06-2026

Skills

  • Customer service
  • Order accuracy
  • Menu knowledge
  • Customer engagement
  • Time management
  • Inventory management
  • Effective communication
  • Team collaboration
  • Conflict resolution
  • Child development
  • Lesson planning

Timeline

Server

Urban Salt
01.2026 - Current

Host

Wharf
02.2025 - 10.2026

Host/ Togo/Restaurant Server

Cotton Patch Cafe
07.2023 - 11.2024

Elementary Education

Howard Jr College
ShyAnn McClendon