Summary
Overview
Work History
Education
Skills
Languages
References
Work Availability
Timeline
Hi, I’m

Shyann Stokes

Summary

Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

3
years of professional experience

Work History

All Is Well - Summerville
Summerville, SC

Retail Sales Associate
04.2024 - 08.2024

Job overview

  • Provided product information and answered customer questions.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Aided groomers in handling pets when necessary.
  • Answered phone calls from customers regarding their pet's needs or concerns.
  • Developed relationships with pet owners through regular follow-up communication.
  • Educated customers about proper nutrition for their pets based on breed and age requirements.

CampBowWow
Mt Pleasant, SC

Dog Daycare Attendant
08.2023 - 10.2023

Job overview

  • Provided routine care for dogs such as feeding, walking, bathing, brushing and playing with them.
  • Conducted daily health checks on all animals, noting any changes in behavior or physical condition and reported to management.
  • Maintained a clean and safe environment throughout the daycare facility by regularly sanitizing cages, bowls, toys and other areas used by the dogs.
  • Monitored dog interactions to ensure safety of both animals and humans.
  • Maintained professional working relationships with co-workers by communicating effectively.
  • Participated in team meetings to discuss strategies for providing quality services to clients.
  • Responded quickly to emergency situations involving injured or ill animals.
  • Performed basic grooming tasks, including bathing and brushing.

Petsmart
Summerville, SC

Associate Lead With Keys
06.2021 - 07.2023

Job overview

  • Assisted in managing the daily operations of a large retail store, including customer service, cashiering, and stocking.
  • Provided guidance and support to team members when needed in order to help them reach their goals.
  • Trained new associates on company policies, procedures, and job responsibilities.
  • Opened and closed the store four days per week by counting registers, making deposits, and storing and filing all daily paperwork.
  • Monitored the health of all animals in care and reported any changes to management team.
  • Performed routine maintenance on animal enclosures such as changing bedding materials or refilling water dishes.
  • Delivered excellent service to pet owners to drive repeat business.

Education

Cyber Academy of SC
Columbia, SC

High School Diploma
05-2021

University Overview

Skills

  • Cash register operation
  • Data entry
  • Shelf stocking
  • Truck unloading
  • Flexible schedule
  • Problem-solving
  • Product knowledge
  • POS system operations
  • Customer service
  • Cash handling
  • Complaint management
  • Teamwork
  • Time management
  • Retail sales

Languages

English
Professional

References

References
References available upon request.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

Retail Sales Associate
All Is Well - Summerville
04.2024 - 08.2024
Dog Daycare Attendant
CampBowWow
08.2023 - 10.2023
Associate Lead With Keys
Petsmart
06.2021 - 07.2023
Cyber Academy of SC
High School Diploma

Similar Profiles

CREATE PROFILE
Shyann Stokes