Alexander Velazquez
Austin
Summary
Experienced Auto Service Technician with a strong background in routine maintenance services, including oil changes and tire rotations, which contributed to enhanced vehicle reliability. Maintained accurate service records and inventory levels, ensuring compliance with company standards. Collaborated with team members to improve workflow processes, resulting in increased service delivery efficiency. Followed safety protocols and maintained a clean workspace, promoting a secure and organized service environment.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
Work History
Automotive Technician
Walmart
Austin
02.2024 - Current
- Conducted routine maintenance services, including oil changes and tire rotations, enhancing vehicle reliability for customers.
- Maintained accurate records of services performed and inventory levels, ensuring compliance with company standards and protocols.
- Collaborated with team members to streamline workflow processes, resulting in improved service delivery times.
- Assisted customers in understanding vehicle maintenance needs, enhancing customer relationships and retention.
- Followed safety protocols and maintained a clean workspace, promoting a safe and organized service environment.
- Maintained a clean working environment at all times.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Utilized diagnostic equipment to identify mechanical issues, contributing to efficient repair processes and customer satisfaction.
- Inspected vehicle engines and other components to identify potential issues.
- Assisted in training new technicians on standard operating procedures and safety practices, fostering a collaborative work environment.
Team Lead
COTA
Austin
02.2023 - 02.2024
- Led a team of five to streamline daily operations, resulting in improved workflow efficiency and team collaboration.
- Implemented process improvements that enhanced service delivery and reduced operational delays across multiple projects.
- Conducted training sessions for new team members, fostering skill development and ensuring adherence to best practices.
- Developed and maintained operational metrics dashboards to monitor team performance and drive continuous improvements.
- Oversaw day-to-day operations, ensuring compliance with safety standards and operational protocols to maintain a secure environment.
- Established clear communication channels within the team, enhancing collaboration and ensuring alignment on project goals and timelines.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Trained new staff in relevant processes and procedures.
- Delegated daily tasks to team members to optimize group productivity.
- Delegated tasks appropriately according to individual skill sets.
- Monitored team progress and enforced deadlines.
Education
Akins Early College Highschool
Austin, TexasSkills
- Routine maintenance
- Oil changes
- Tire rotations
- Brake pad replacement
- Diagnostic equipment
- Mechanical issue identification
- Customer relationship management
- Safety protocol adherence
- Team collaboration
- Training and development
- Communication skills
- Workflow efficiency
- Task delegation
- Performance monitoring
- Clean workspace maintenance
- Tune-ups
- Hospitality and accommodation
Languages
English
Professional
Spanish
Professional
Affiliations
- Fatherhood
- Basketball
- Swimming
- Museums
References
References available upon request.
Timeline
Automotive Technician
Walmart
02.2024 - Current
Team Lead
COTA
02.2023 - 02.2024
Akins Early College Highschool