Summary
Overview
Work History
Education
Skills
Timeline
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Shyanne Griffith

Lubbock

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

9
9
years of professional experience

Work History

Server

Waffle House
10.2016 - 10.2018
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Served food and beverages promptly with focused attention to customer needs.
  • Incorporated teamwork to ensure shifts went smoothly.

Physics Tutor

Middle Tennessee State University
08.2020 - 05.2022
  • Wrote problem sets to provide extra support and advance student knowledge in physics.
  • Helped students develop and utilize analytical approaches to solving physics problems.
  • Conducted review sessions to help students prepare for tests.
  • Motivated students with accurate feedback and positive reinforcement.
  • Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.
  • Assessed student learning needs and provided relevant instruction to close knowledge gaps.

Astronomy Tutor

Middle Tennessee State University
08.2021 - 05.2022
  • Provided homework assistance using specific curriculum and materials.
  • Supported students with helpful study habits and exam strategies.
  • Tutored diverse groups of students to strengthen subject comprehension, boost confidence, and build important learning skills.

Server

Mission BBQ
07.2021 - 06.2023
  • Experience in adapting to each customer's needs and ensuring a great experience.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Host

Sloppy Joes
04.2023 - 12.2023
  • Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Catering Staff Member

Mission BBQ
06.2022 - 06.2023
  • Assisted in the preparation of food and professional catering setup for various events
  • Ensured the satisfaction of each guest
  • Applied problem-solving and decision-making skills when needed
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.

Server

Carrabba's Restaurant
06.2023 - 06.2024
  • Expertise in wine service and food handling
  • Maintained extensive knowledge of menu items, including ingredients and preparation methods, to answer customer inquiries and make personalized recommendations.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Server Assistant

Carrabba’s Restaurant
06.2023 - 06.2024
  • Delivered customer orders promptly and with attention to accuracy and satisfaction.
  • Greeted customers warmly to provide exceptional customer service.
  • Assisted with dining room set up prior to and after service period.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.

Barista

Starbucks
07.2024 - Current
  • Created a wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Maintained regular and consistent attendance and punctuality.
  • Pleasantly interacted with customers during hectic periods to promote a fun and positive environment.

Education

Bachelor of Science - Physics And Astronomy

Middle Tennessee State University
Murfreesboro, TN
05-2022

Skills

  • Tableside Service
  • Customer service
  • Supervising experience
  • Serving
  • Cash handling
  • Hospitality
  • Leadership
  • Food handling
  • POS
  • Restaurant Experience
  • Expediting
  • Problem-Solving
  • Sales
  • Excel
  • Python

Timeline

Barista

Starbucks
07.2024 - Current

Server

Carrabba's Restaurant
06.2023 - 06.2024

Server Assistant

Carrabba’s Restaurant
06.2023 - 06.2024

Host

Sloppy Joes
04.2023 - 12.2023

Catering Staff Member

Mission BBQ
06.2022 - 06.2023

Astronomy Tutor

Middle Tennessee State University
08.2021 - 05.2022

Server

Mission BBQ
07.2021 - 06.2023

Physics Tutor

Middle Tennessee State University
08.2020 - 05.2022

Server

Waffle House
10.2016 - 10.2018

Bachelor of Science - Physics And Astronomy

Middle Tennessee State University

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Shyanne Griffith