Professional Summary
Overview
Work History
Education
Skills
Timeline

Shyanne Headley

Carlie C's
Clinton,NC
6
years of professional experience

Adaptable and detail-oriented professional focused on customer satisfaction and effective cash management. Known for resolving inquiries promptly and assisting in training new staff, enhancing overall team performance.

Work History

Customer Service Cashier/GMD

6 Years
Carlie C's | 09.2020 - Current
  • Provided exceptional customer service, resolving inquiries and complaints promptly.
  • Managed cash register operations, ensuring accurate cash handling and reconciliation.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted in training new staff on operational procedures and customer service standards.
  • Oversaw general merchandise ordering and product management processes.
  • Managed inventory levels of general merchandise products to ensure availability.

Cashier

2 Months
Popeyes | 07.2020 - 09.2020
  • Processed customer transactions efficiently using POS systems.
  • Provided exceptional customer service, resolving inquiries and complaints.
  • Assisted in training new cashiers on operational procedures.
  • Operated food packing line to ensure consistent workflow and efficiency.

Education

Certificate Business Administration - Business Administration

Sampson Community College | Clinton, NC | 05-2024
  • Dean's List

High School Diploma

Midway High School | Dunn, NC | 06-2023

Skills

Cash handling
Client feedback
Customer complaint resolution
Point of sale
Customer satisfaction
Reliability and punctuality
Complaint resolution

Timeline

Customer Service Cashier/GMD

Carlie C's
09.2020 - CurrentRead More

Cashier

Popeyes
07.2020 - 09.2020Read More

Sampson Community College

Certificate Business Administration from Business Administration
Read More

Midway High School

High School Diploma
Read More
Shyanne Headley