Shyanne Moore
Stephenville,TX
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. As well as phlebotomy certified and years of experience in customer based settings.
Overview
2
2
years of professional experience
Work History
Phlebotomist
Northern Arizona Medical Group
Cottonwood, AZ
06.2022 - 07.2023
- Performed venipuncture and other blood collection procedures according to established standards.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Educated patients on proper blood draw techniques.
- Processed samples accurately and efficiently.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Provided assistance to clinical staff during patient visits.
- Followed all safety protocols when handling hazardous materials.
- Ensured compliance with federal regulations governing laboratory procedures.
- Monitored inventory levels of supplies used in phlebotomy services.
- Documented patient information into electronic medical records system.
- Prepared specimens for transport to external laboratories.
- Adhered to HIPAA guidelines regarding patient privacy.
- Provided excellent customer service while interacting with patients.
- Responded quickly and effectively to emergency situations.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Maintained accurate records of collected specimens and test results.
- Identified patients using proper procedures prior to specimen collection.
- Prepared and packaged specimens for courier transport.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
Barista
Starbucks
Camp Verde, AZ
01.2022 - 07.2023
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Placed orders with suppliers for delivery of products required for daily operations.
- Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
- Adhered to health department regulations concerning sanitation standards.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Lifeguard
graham city pool
Graham, TX
05.2021 - 08.2022
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Provided assistance to swimmers of varying skill levels.
- Enforced all safety regulations and posted rules for patrons.
- Performed regular cleaning and maintenance of pool equipment.
- Assisted with swim lessons for guests and members of the facility.
- Maintained accurate records of incident reports, pool chemicals, and patron counts.
- Organized recreational activities such as water polo and volleyball games.
- Instructed patrons on proper use of diving boards, slides, ladders.
- Developed a comprehensive training program for new lifeguards.
- Responded quickly to medical emergencies in the pool area.
- Assisted with orientation sessions for new lifeguards in training.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Prepared detailed incident reports following accidents or other incidents.
Education
High School Diploma -
Camp Verde Highschool
Camp Verde ,az05.2022
Skills
- Patient Care
- Venipuncture
- Sanitation and Sterilization
- Professional Demeanor
- Safe Food Handling
- Menu Memorization
- Food Preparation
Timeline
Phlebotomist
Northern Arizona Medical Group
06.2022 - 07.2023
Barista
Starbucks
01.2022 - 07.2023
Lifeguard
graham city pool
05.2021 - 08.2022
High School Diploma -
Camp Verde Highschool
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