Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHYANNE STROZIER

Trout,LA

Summary

Efficient Medical Receptionist with relevant experience in managing patient appointments, handling patient inquiries, and maintaining electronic health records. Strengths include strong organizational abilities, exceptional communication skills, and familiarity with medical terminology. Proven record of streamlining office operations for optimal efficiency and improving patient satisfaction by providing high-quality customer service.

Overview

3
3
years of professional experience

Work History

Medical Receptionist

Lasalle Family Medicine Clinic
Jena, LA
09.2023 - Current
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
  • Answered telephones and directed calls to appropriate medical or administrative staff.
  • Completed relevant insurance and other claim forms.
  • Performed data entry tasks related to billing and collections procedures.
  • Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
  • Communicated with patients with compassion while keeping medical information private.

Medical Assistant

Premier Urgent Care Center
Jena, LA
06.2022 - 09.2023
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
  • Documented notes during patient visits.
  • Administered medications under physician's supervision.
  • Organized charts, documents and supplies to maintain team productivity.
  • Conducted routine laboratory tests and sample analyses to monitor diseases.
  • Educated patients on healthcare topics such as nutrition and disease prevention methods.

Education

Medical Assistant/Phlebotomy - Medical Technology

Unitech Training Academy
West Monroe, LA
04-2022

High School Diploma

Caldwell Parish High School
Columbia
05-2015

Skills

  • Medical office administration
  • Schedule Organization
  • Insurance verifications
  • Adept at Microsoft Office Suite
  • HIPAA guidelines
  • Patient registration
  • Typing and filing
  • Telephone etiquette
  • Paperwork coordination
  • Payment collection
  • Medical terminology
  • Medical billing and coding
  • Electronic medical records
  • Data Preservation

Timeline

Medical Receptionist

Lasalle Family Medicine Clinic
09.2023 - Current

Medical Assistant

Premier Urgent Care Center
06.2022 - 09.2023

Medical Assistant/Phlebotomy - Medical Technology

Unitech Training Academy

High School Diploma

Caldwell Parish High School
SHYANNE STROZIER