Shyanne Wolfe
Senior Administrative Coordinator
Boston,MA
Summary
Collaborative Senior Administrative Coordinator with a 8-year background in the administrative field. Experienced in providing superb administrative support to peers and senior management. Adaptable and versatile to manage office staff and administrative functions.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Senior Administrative Coordinator
Boston Medical Center, Boston
Boston, MA
05.2023 - Current
- Drafts and writes correspondences and documentations for office.
- Schedules appointments/surgeries and updates calendars.
- Assists with medical coding and billing tasks.
- Screens and handles telephone communications.
- Collects and enters information into departmental databases.
- Provides statistical and budget reports and provides general support to visitors.
- Verifies insurance coverage and obtains pre-authorizations.
- Takes pre-operative orders from surgeons and anesthesiologists for smooth operation planning.
Ambulatory Service Representative
Boston Medical Center Hospital
Boston, MA
06.2022 - 05.2023
- Scheduled and coordinated appointments and meetings as well as maintained company records, databases, and spreadsheets in adherence to company protocol.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Trained new team members on company procedures, customer service and issue resolution.
- Collected room deposits, fees, and payments.
Medical Assistant
Boston Medical Center Hospital
Boston, MA
10.2021 - 06.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Taught patients about medications, procedures, and care plan instructions.
Vocational Instructor
Hogan Regional Center
Hathorne, MA
12.2015 - 10.2021
- Planned and documented programs of study meeting individual needs and abilities of students.
- Executed use of Coordinated Treatment Plan (CTP) for individuals with extreme or challenging behavior needs
- Assured active treatment as part of the team's processes and acted as a role model to individuals by correctly implementing all work activities as well as pre-work activities on the residence
- Attended and led meetings and phone conferences with parents, social workers, and psych's to provide continuous strategies to help support individual's behavioral and social development.
Activities Aide
Life Care Center Of The North Shore
Lynn, MA
06.2015 - 12.2015
- Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
- Maintained master calendar and relevant records.
- Engaged residents through events, small groups, and personal attention.
Medical Records Clerk
Union Hospital
Lynn, MA
06.2014 - 09.2014
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Maintained patient confidence by keeping patient records information confidential.
- Maintained patient records in compliance with security regulations.
Education
High School Diploma -
Lynn English High School
09.2011 - 06.2015
Skills
Schedule Management
Data Collection
Cost reduction and budgeting
Strategic planning
Employee Development
Timeline
Senior Administrative Coordinator
Boston Medical Center, Boston
05.2023 - Current
Ambulatory Service Representative
Boston Medical Center Hospital
06.2022 - 05.2023
Medical Assistant
Boston Medical Center Hospital
10.2021 - 06.2022
Vocational Instructor
Hogan Regional Center
12.2015 - 10.2021
Activities Aide
Life Care Center Of The North Shore
06.2015 - 12.2015
Medical Records Clerk
Union Hospital
06.2014 - 09.2014
High School Diploma -
Lynn English High School
09.2011 - 06.2015