Shyeema Brown
Philadelphia,PA
Summary
Knowledgeable Dispatcher and CTO with 11 years of experience. Adept at checking on personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling and team building.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Dispatcher/CTO Training Officer
Temple Police Department
Philadelphia, PA
09.2013 - Current
- Received and dispatched calls for emergency services.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Conducted regular training sessions for new hires on proper protocols for handling emergency situations.
- Conducted assessments to evaluate the effectiveness of current training methods.
- Provided instructional guidance to trainees.
- Monitored progress of trainees through observation and evaluations
- Mentored specific employees on areas in need of improvement.
- Communication Training Officer (CTO)
- Team Leader Experience
- Communications Center Supervisor
Education
GED -
Job Crop
Philadelphia, PA05-2007
Skills
- Dispatching procedures
- Call Taking Procedures
- Critical thinker
- Training new hires
- Stress Tolerance
- Verifying coverage
- Schedule Management
- Dispatch software
- Multitasking
- Problem-Solving
- Effective Communications
- Relationship Building
Certification
- APCO Certified
- Communications Training Officer
- Communications Center Supervisor
Timeline
Dispatcher/CTO Training Officer
Temple Police Department
09.2013 - Current
GED -
Job Crop
Similar Profiles
Louis AthasLouis Athas
Police Officer, Uniformed Road Patrol at Norcross Police Department Police DepartmentPolice Officer, Uniformed Road Patrol at Norcross Police Department Police Department
JEFFREY W. KOPECJEFFREY W. KOPEC
POLICE OFFICER (PART-TIME) at Fort Plain Police Department, Ft Plain, NY/Whitestown Police DepartmentPOLICE OFFICER (PART-TIME) at Fort Plain Police Department, Ft Plain, NY/Whitestown Police Department
Jodi BrownJodi Brown
Patrol Sergeant at Vallejo Police Department/Vallejo Police Department/Internal AffairsPatrol Sergeant at Vallejo Police Department/Vallejo Police Department/Internal Affairs
Quadir RichardsonQuadir Richardson
Home Health Aide Care at Home healthHome Health Aide Care at Home health
Abigail LizardiAbigail Lizardi
Medical Assistant at Jefferson HealthMedical Assistant at Jefferson Health