Summary
Overview
Work History
Education
Skills
Timeline
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Shykia Allen

Las Vegas,NV

Summary

Dynamic professional with proven expertise in customer service and cash handling, honed at Palomino Club and PM Entertainment. Excelled in creating memorable experiences, significantly increasing repeat clientele through great personality, friendliness and efficiency. Skilled in leveraging market trends for targeted promotions, enhancing brand visibility. Demonstrates reliability and exceptional multitasking abilities, with a strong focus on achieving results and creating community partnerships.

Overview

2
2
years of professional experience

Work History

Cocktail Server

Palamino Club
10.2023 - 09.2024
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Increased repeat clientele by building rapport with patrons and anticipating their preferences.
  • Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.

Club Promoter

PM Entertainment
04.2022 - 10.2023
  • Collaborated with venue staff to ensure optimal guest experience through attentive service and well-maintained facilities.
  • Analyzed market trends to develop targeted promotions that appealed to specific demographics within the local community.
  • Established partnerships with local businesses for cross-promotions, enhancing the club's visibility in the community.
  • Increased brand awareness through consistent messaging across all marketing channels, including social media platforms, and PR efforts.

Education

College of Sequoias
Visalia, CA

High School Diploma -

El Diamante HS
Visalia, CA
06.2014

Skills

Customer Service

Cash Handling

Handling large groups

Speed and Efficiency

Exceptional customer service

Menu Memorization

Cleaning and sanitization

Reliability and punctuality

Efficient multitasking

Payment Processing

Timeline

Cocktail Server

Palamino Club
10.2023 - 09.2024

Club Promoter

PM Entertainment
04.2022 - 10.2023

College of Sequoias

High School Diploma -

El Diamante HS

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Shykia Allen