Shyla Brock
Riverview,FL
Summary
Dedicated administrative clerk skilled in attention to detail, maintaining confidentiality, and team collaboration. Experienced in processing shipments and managing customer inquiries, consistently improving satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Administrative Clerk
A&S Moving and Hauling Company
02.2023 - Current
- Processed incoming and outgoing shipments using logistics software to ensure timely deliveries.
- Maintained accurate inventory records, updating databases regularly to reflect stock levels.
- Assisted in coordinating schedules for moving crews, optimizing routes for efficiency.
- Managed customer inquiries and complaints, providing effective solutions to enhance satisfaction.
- Entered data into system and updated customer contacts with information to keep records current.
- Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.
- Increased customer satisfaction with prompt and courteous service while addressing inquiries and concerns.
Moving Helper
A&S Moving and Hauling Company
02.2023 - Current
- Assisted with loading and unloading furniture and boxes, ensuring safe transport.
- Organized inventory and maintained cleanliness of work areas to enhance efficiency.
- Utilized hand trucks and dollies for optimal movement of heavy items during relocations.
- Collaborated with team members to improve workflow and reduce time on job tasks.
- Implemented best practices for packing items securely to minimize damage during transit.
- Developed strategies for optimizing space in moving vehicles, enhancing overall productivity.
- Improved customer satisfaction by efficiently packing and moving belongings with care and precision.
- Reduced property damage claims by consistently using proper lifting techniques and handling fragile items carefully.
Education
High School Diploma -
Spoto High School
8583 Eagles Palm Dr, Riverview Fl 33578Skills
- Attention to detail
- Clerical support
- Maintaining confidentiality
- Problem-solving
- Team collaboration
- Cash management
Timeline
Administrative Clerk
A&S Moving and Hauling Company
02.2023 - Current
Moving Helper
A&S Moving and Hauling Company
02.2023 - Current
High School Diploma -
Spoto High School