SHYLA DANIELLE BUSBY
Moss Bluff Chiropractic
Lake Charles,LA
12
Years of experience
Dedicated and experienced Chiropractic Office Assistant with 12+ years of experience supporting patient care and daily office operations. Skilled in patient intake, appointment scheduling, electronic health records, insurance verification, payment processing, and patient follow-up. Experienced in maintaining accurate and confidential patient records in accordance with HIPAA requirements. Known for strong communication skills, attention to detail, professionalism, and creating a welcoming environment for patients.
Work History
Chiropractic Assistant
12 Years 7 Months- Manage patient intake, appointment scheduling, recalls, follow-ups, and visitor coordination to support efficient daily office operations.
- Maintain accurate electronic health records using EZBIZ, while protecting confidential patient information and following HIPAA standards.
- Verify insurance information and assist patients with referrals, payments, copays, and outstanding account balances.
- Collect and process patient payments and help ensure accounts are accurately settled.
- Assist with therapeutic modalities under chiropractor supervision to support patient treatment and office workflow.
- Communicate professionally and compassionately with patients, providers, and staff.
- Maintain an organized, welcoming, and professional office environment in a busy chiropractic practice.
- Support effective patient flow by coordinating administrative responsibilities with treatment schedules.
Education
College Coursework - Medical Billing & Coding
High School Equivalency Diploma (GED)
Skills
Patient Intake & Registration
Appointment Scheduling
Electronic Health Records (EHR)
Insurance Verification
Patient Referrals
Patient Recalls & Follow-Up
HIPAA Compliance & Confidentiality
Payment & Copay Processing
Account Balance Resolution
Patient Communication
Therapeutic Support
Office Organization
Written & Verbal Communication
Detail-Oriented Administration
Timeline
Chiropractic Assistant
Moss Bluff Chiropractic
01.2014 - CurrentRead More
Park View First Baptist
High School Equivalency Diploma (GED)
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SOWELA Technical Community College
College Coursework from Medical Billing & Coding
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