Shyla Hill
Kroger
PORTSMOUTH,VA
1
Certification
4
years of professional experience
Dedicated Pharmacy Technician with a strong foundation in prescription filling and team collaboration. Proven ability to boost pharmacy productivity through efficient supply management and exceptional customer service, ensuring compliance with HIPAA regulations.
Work History
Pharmacy Technician
2 Years 5 Months- Processed prescriptions accurately and efficiently, ensuring patient safety and compliance with regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Assisted pharmacists in preparing medications, enhancing workflow and reducing wait times for customers.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Retail Worker
10 Months- Monitored store cleanliness and organization, ensuring compliance with safety and health standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Career Studies Certificate - Pharmacy
High School Diploma
- Honor Roll [ First Semester, 2nd Nine Weeks & 3rd Nine Weeks 2021-2022]
Skills
Medication preparation
Prescription filling
Insurance billing
Medication management
Inventory management
HIPAA compliance
Team collaboration
Certification
- CPhT - Certified Pharmacy Technician
- Career Studies Certificate
Timeline
Pharmacy Technician
Kroger
03.2024 - CurrentRead More
Retail Worker
Walgreens
10.2022 - 08.2023Read More
Tidewater Community College
Career Studies Certificate from Pharmacy
Read More
Manor High School
High School Diploma
Read More